Live in Ames
Parks and Recreation – Temporary & Part‑time positions
OPENING DATE: 01/05/2026
CLOSING DATE: FLSA
Classification: Non‑Exempt
Unit: MERIT
Residency Requirement: No
Centrally located in the heart of Iowa, Ames is a vibrant, progressive community with more than 66,000 residents offering year‑round recreation, cultural offerings, a stable economy, safe neighborhoods, and a high‑achieving school district.
General Information The City of Ames Parks & Recreation Department seeks Lead Desk Clerks to support customers and staff at parks and recreation facilities.
Candidates can expect a varied schedule of less than 20 hours per week.
Lead Desk Clerks report directly to the Office Manager or Auditorium/Bandshell/Community Center Manager and, adjunctly, to the Recreation Superintendent and the Director of Parks & Recreation.
This is an ongoing, part‑time position ( This posting is open until filled.
Responsibilities
Answer incoming calls and direct them appropriately.
Greet customers.
Receive payments and balance cash drawers.
Complete nightly cash deposits.
Communicate program information to customers.
Register participants for programs and activities.
Inform the Office Manager of issues, concerns, and feedback.
Complete data entry and general clerical duties.
Serve as primary contact and person in charge during evening and weekend hours.
Perform opening and closing procedures.
Serve as primary contact for facility events (e.g., classes, birthday parties).
Set up equipment as needed.
Enforce rules and policies to ensure a safe facility.
Assist with emergency action plans (EAP) as needed.
Ensure the facility is clean and maintained (trash removal, spill cleanup).
Complete tasks as assigned.
Other Job Functions
Mentor, coach, and develop staff members.
Assist the Office Manager with preparing work schedules.
Help train new desk clerks.
Fill in for full‑time staff during vacations, meetings, city functions, and holidays when the facility is open to the public.
Qualifications Age Requirement:
Must be at least 18 years of age.
Required Education and Experience:
High school diploma, HiSET or GED.
Preferred Experience:
General office clerical tasks and responsibilities, including customer service.
Experience with computer systems – Microsoft products, phone systems, cash handling.
Previous experience as a leader or supervisor.
Knowledge, Skills, and Abilities:
Cash handling and computer skills.
Ability to learn and use recreation software.
Clear communication; understanding customer needs.
Self‑motivated with a positive attitude.
Ability to handle multiple tasks efficiently in a fast‑paced environment.
Ability to answer and assist customers on the phone or direct them to the correct party.
Ability to understand, appreciate, and embody the City of Ames Core Values.
Ability to maintain an exceptional level of safety.
Friendly and approachable customer interaction.
Conflict resolution.
Professional appearance (staff shirt, khaki pants, closed‑toed shoes) at all times while on site.
Professional demeanor (calm and courteous) at all times while on site.
Supplemental Information Physical & Environmental Characteristics:
Equipment used: computer terminal and hardware, word processing, spreadsheet, database, presentation, and specialized software; general office equipment such as copier, files and file cabinets, photocopy machine, calculator; communications equipment including telephone and fax machine.
Physical activities: talking, hearing, walking, reaching, grasping, pushing, pulling, repetitive motions, stooping, kneeling, crouching, standing, sitting, finger dexterity.
Physical characteristics of work: 75 % sitting/using computer, 25 % standing/walking; frequent lifting up to 10 lb, occasionally 10–50 lb.
Vision requirements: minimum standard for data and written analysis, computer use, extensive reading.
Environmental conditions: generally not substantially exposed to adverse conditions; possible noise, vibration, mechanical or electrical hazards, chemical hazards, atmospheric conditions; alertness required; exposure to outdoor allergens, insects, slippery surfaces, and potential hazards; indoor and outdoor activities may be noisy.
Selection Process:
evaluation of education and experience, interview, and completion of a criminal background check, including a sex offender registry check. All candidates will be notified by email of their status. Preference may be given to applicants with qualifications above the minimum.
E‑Verify Process:
The City of Ames participates in E‑Verify. All hired candidates must complete Form I‑9 and provide proof of work authorization and identity on their first day of employment. For additional information contact Human Resources at 515‑239‑5199 or visit the U.S. Citizenship and Immigration Services website.
ADA Accommodations:
Applicants with disabilities may submit ADA testing or interview accommodation requests to Human Resources prior to the test or interview.
The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or veteran status. Inquiries can be directed to the Human Resources Department at 515‑239‑5199.
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OPENING DATE: 01/05/2026
CLOSING DATE: FLSA
Classification: Non‑Exempt
Unit: MERIT
Residency Requirement: No
Centrally located in the heart of Iowa, Ames is a vibrant, progressive community with more than 66,000 residents offering year‑round recreation, cultural offerings, a stable economy, safe neighborhoods, and a high‑achieving school district.
General Information The City of Ames Parks & Recreation Department seeks Lead Desk Clerks to support customers and staff at parks and recreation facilities.
Candidates can expect a varied schedule of less than 20 hours per week.
Lead Desk Clerks report directly to the Office Manager or Auditorium/Bandshell/Community Center Manager and, adjunctly, to the Recreation Superintendent and the Director of Parks & Recreation.
This is an ongoing, part‑time position ( This posting is open until filled.
Responsibilities
Answer incoming calls and direct them appropriately.
Greet customers.
Receive payments and balance cash drawers.
Complete nightly cash deposits.
Communicate program information to customers.
Register participants for programs and activities.
Inform the Office Manager of issues, concerns, and feedback.
Complete data entry and general clerical duties.
Serve as primary contact and person in charge during evening and weekend hours.
Perform opening and closing procedures.
Serve as primary contact for facility events (e.g., classes, birthday parties).
Set up equipment as needed.
Enforce rules and policies to ensure a safe facility.
Assist with emergency action plans (EAP) as needed.
Ensure the facility is clean and maintained (trash removal, spill cleanup).
Complete tasks as assigned.
Other Job Functions
Mentor, coach, and develop staff members.
Assist the Office Manager with preparing work schedules.
Help train new desk clerks.
Fill in for full‑time staff during vacations, meetings, city functions, and holidays when the facility is open to the public.
Qualifications Age Requirement:
Must be at least 18 years of age.
Required Education and Experience:
High school diploma, HiSET or GED.
Preferred Experience:
General office clerical tasks and responsibilities, including customer service.
Experience with computer systems – Microsoft products, phone systems, cash handling.
Previous experience as a leader or supervisor.
Knowledge, Skills, and Abilities:
Cash handling and computer skills.
Ability to learn and use recreation software.
Clear communication; understanding customer needs.
Self‑motivated with a positive attitude.
Ability to handle multiple tasks efficiently in a fast‑paced environment.
Ability to answer and assist customers on the phone or direct them to the correct party.
Ability to understand, appreciate, and embody the City of Ames Core Values.
Ability to maintain an exceptional level of safety.
Friendly and approachable customer interaction.
Conflict resolution.
Professional appearance (staff shirt, khaki pants, closed‑toed shoes) at all times while on site.
Professional demeanor (calm and courteous) at all times while on site.
Supplemental Information Physical & Environmental Characteristics:
Equipment used: computer terminal and hardware, word processing, spreadsheet, database, presentation, and specialized software; general office equipment such as copier, files and file cabinets, photocopy machine, calculator; communications equipment including telephone and fax machine.
Physical activities: talking, hearing, walking, reaching, grasping, pushing, pulling, repetitive motions, stooping, kneeling, crouching, standing, sitting, finger dexterity.
Physical characteristics of work: 75 % sitting/using computer, 25 % standing/walking; frequent lifting up to 10 lb, occasionally 10–50 lb.
Vision requirements: minimum standard for data and written analysis, computer use, extensive reading.
Environmental conditions: generally not substantially exposed to adverse conditions; possible noise, vibration, mechanical or electrical hazards, chemical hazards, atmospheric conditions; alertness required; exposure to outdoor allergens, insects, slippery surfaces, and potential hazards; indoor and outdoor activities may be noisy.
Selection Process:
evaluation of education and experience, interview, and completion of a criminal background check, including a sex offender registry check. All candidates will be notified by email of their status. Preference may be given to applicants with qualifications above the minimum.
E‑Verify Process:
The City of Ames participates in E‑Verify. All hired candidates must complete Form I‑9 and provide proof of work authorization and identity on their first day of employment. For additional information contact Human Resources at 515‑239‑5199 or visit the U.S. Citizenship and Immigration Services website.
ADA Accommodations:
Applicants with disabilities may submit ADA testing or interview accommodation requests to Human Resources prior to the test or interview.
The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or veteran status. Inquiries can be directed to the Human Resources Department at 515‑239‑5199.
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