North Carolina
**Agency**Dept of Commerce**Division**Division of Workforce Solutions**Job Classification Title**Program Analyst II (NS)**Position Number**60081128**Grade**NC19The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.**Description of Work****Knowledge Skills and Abilities/Management Preferences*****The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above.*****\*\*\*Recruitment range is $64,621 - $113,088\*\*****This is a full-time position (40 hours per week) with** **, including health insurance, as well as retirement.****Description of Work:**The Accountability Manager ensures North Carolina’s local workforce development boards remain compliant with all applicable federal, state, and agency policies and guidance. This role leads and supports a team of Monitors responsible for evaluating Workforce Innovation and Opportunity Act (WIOA) Title I programs and other assigned federal grants.The Manager provides statewide consultation on the development, administration, and oversight of Title I programs throughout the workforce development system. This position works closely with internal and external partners—Commerce leadership and staff, chief local elected officials, workforce and education entities, business and government leaders, and service providers—to ensure program integrity, compliance, and effective implementation.Key duties include technical and administrative oversight of assigned grants; evaluation and analysis of procurement, performance, and financial data; and strategic guidance to statewide partners. The role requires strong management experience to provide operational and administrative oversight of theAccountability Unit, including performance monitoring, budget tracking, and supervision of direct staff. Knowledge of WIOA, workforce systems, and program or project management is highly desirable. Opportunities for statewide collaboration, conference participation, and public presentations are also encouraged.**About the Unit:**The Accountability Unit within the Division of Workforce Solutions (DWS) is responsible for monitoring, compliance, and oversight of WIOA Title I programs administered by North Carolina’s local workforce development boards. The unit ensures that workforce programs are effectively managed, properly implemented, and aligned with federal and state regulations.The Accountability Unit collaborates with partners across the workforce system—including local boards, training providers, community organizations, and Commerce program staff—to promote consistent interpretation of policy, resolve compliance issues, and uphold the integrity of statewide workforce investments. Through monitoring, technical assistance, reporting, and training, the unit plays a critical role in supporting service quality, performance outcomes, and responsible stewardship of federal funds.**Knowledge, Skills and Abilities:****To receive credit for your work history and credentials, you must provide the information on the application form.
Any information omitted from the application form, listed as general statements, or on an attachment will not be considered for qualifying credit.
We will not review resumes in lieu of Experience and Education listed on the application (additional statement below under Supplemental and Contact Information).**Applicants who possess the following qualifications may receive management preference:* Demonstrated knowledge of public and business administration principles, accounting practices, and regulatory requirements relevant to program oversight. Ability to interpret and apply federal, state, and agency policies with sound judgment and discretion.* Ability to plan, assign, supervise, and develop the work of others while maintaining a productive and collaborative team environment. Skilled in providing direction, building relationships, and fostering effective communication with internal staff, stakeholders, officials, and the general public.* ### Strong skills in collecting, analyzing, and interpreting quantitative and qualitative data. Ability to assess program performance, evaluate outcomes, identify trends, and make data-driven recommendations for improvement.* ### Ability to initiate, implement, and evaluate administrative programs, procedures, and operational practices. Demonstrated skill in program analysis, process improvement, and assessing program effectiveness to ensure alignment with organizational goals.* ### Ability to analyze complex issues, develop effective solutions, and provide clear guidance to stakeholders. Excellent written and verbal communication skills with the capacity to explain technical information, prepare reports, deliver presentations, and support informed decision-making.**Incentives of NC State Employment:**We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:* 12 Annual Paid Holidays and monthly accrual of vacation and sick leave* North Carolina State Health Plan administered by Aetna* Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision* NC State Retirement (TSERS), 401(k), and 457 savings plans* WeSave Employee Discounts* Eligibility for theLearn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the .It is critical to our screening and salary determination process that applications contain comprehensive information. Please make sure you complete the application in full.
Information should be provided in the appropriate areas to include all work experience, the beginning and ending dates of jobs worked, education with the graduation date, and certificates/licenses.
Any information omitted from the application cannot be considered in screening for qualifying credit.
Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.**Supplemental and Contact Information**:
The
is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
Commerce does not provide employment visa sponsorship.
Applicants must be legally authorized to work in the United States at the time of hire and throughout employment.**We are committed to reviewing requests for reasonable accommodation at any time during the hiring process and throughout employment.
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax by the vacancy closing date.****Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications.****Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing.
If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.**Our Agency #J-18808-Ljbffr
Any information omitted from the application form, listed as general statements, or on an attachment will not be considered for qualifying credit.
We will not review resumes in lieu of Experience and Education listed on the application (additional statement below under Supplemental and Contact Information).**Applicants who possess the following qualifications may receive management preference:* Demonstrated knowledge of public and business administration principles, accounting practices, and regulatory requirements relevant to program oversight. Ability to interpret and apply federal, state, and agency policies with sound judgment and discretion.* Ability to plan, assign, supervise, and develop the work of others while maintaining a productive and collaborative team environment. Skilled in providing direction, building relationships, and fostering effective communication with internal staff, stakeholders, officials, and the general public.* ### Strong skills in collecting, analyzing, and interpreting quantitative and qualitative data. Ability to assess program performance, evaluate outcomes, identify trends, and make data-driven recommendations for improvement.* ### Ability to initiate, implement, and evaluate administrative programs, procedures, and operational practices. Demonstrated skill in program analysis, process improvement, and assessing program effectiveness to ensure alignment with organizational goals.* ### Ability to analyze complex issues, develop effective solutions, and provide clear guidance to stakeholders. Excellent written and verbal communication skills with the capacity to explain technical information, prepare reports, deliver presentations, and support informed decision-making.**Incentives of NC State Employment:**We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:* 12 Annual Paid Holidays and monthly accrual of vacation and sick leave* North Carolina State Health Plan administered by Aetna* Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision* NC State Retirement (TSERS), 401(k), and 457 savings plans* WeSave Employee Discounts* Eligibility for theLearn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the .It is critical to our screening and salary determination process that applications contain comprehensive information. Please make sure you complete the application in full.
Information should be provided in the appropriate areas to include all work experience, the beginning and ending dates of jobs worked, education with the graduation date, and certificates/licenses.
Any information omitted from the application cannot be considered in screening for qualifying credit.
Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.**Supplemental and Contact Information**:
The
is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
Commerce does not provide employment visa sponsorship.
Applicants must be legally authorized to work in the United States at the time of hire and throughout employment.**We are committed to reviewing requests for reasonable accommodation at any time during the hiring process and throughout employment.
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax by the vacancy closing date.****Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications.****Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing.
If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.**Our Agency #J-18808-Ljbffr