Substance Salon & Barberspa
Substance Salon
Front Desk Manager
Location: Rutherford, NJ
About Us Substance Salon has been a luxury destination in Rutherford for 16+ years. We're known for bespoke hair artistry, premium service, and a strong client community. We are seeking a Front Desk Manager to oversee operations, drive sales, and ensure an exceptional guest experience.
Responsibilities
Client Experience & Operations: Manage bookings and schedules, greet and guide clients, and handle concerns to maintain a flawless guest journey.
Sales Growth & Business Development: Keep stylist schedules consistently full, increase retail sales and service add-ons, and track performance to grow salon revenue.
Marketing & Social Media: Create and manage engaging social media content, interact with clients online, and support hiring initiatives by promoting the salon's culture and opportunities.
Inventory & Ordering: Monitor product and color inventory, place timely orders, and ensure the salon is fully stocked at all times.
Team Support: Collaborate with stylists and leadership on business goals while fostering a positive, high-performance culture.
Qualifications
Front desk, retail management, or sales-driven experience (salon/spa or luxury retail preferred)
Strong organizational and multitasking skills
Confident with POS systems, booking software, and social media management
Excellent communication and client service skills
Driven, proactive, and career-focused
What We Offer
Competitive hourly pay with performance incentives
Career growth into higher-level salon management roles
A dynamic, creative work environment with a passionate team
Grow with a luxury salon brand with 16+ years of success!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Supplemental pay
Commission pay
Tips
Bonus pay
Supplemental income
Benefits
401(k)
Employee discount
Paid time off
Referral program
Front Desk Manager • Rutherford, NJ, United States
#J-18808-Ljbffr
About Us Substance Salon has been a luxury destination in Rutherford for 16+ years. We're known for bespoke hair artistry, premium service, and a strong client community. We are seeking a Front Desk Manager to oversee operations, drive sales, and ensure an exceptional guest experience.
Responsibilities
Client Experience & Operations: Manage bookings and schedules, greet and guide clients, and handle concerns to maintain a flawless guest journey.
Sales Growth & Business Development: Keep stylist schedules consistently full, increase retail sales and service add-ons, and track performance to grow salon revenue.
Marketing & Social Media: Create and manage engaging social media content, interact with clients online, and support hiring initiatives by promoting the salon's culture and opportunities.
Inventory & Ordering: Monitor product and color inventory, place timely orders, and ensure the salon is fully stocked at all times.
Team Support: Collaborate with stylists and leadership on business goals while fostering a positive, high-performance culture.
Qualifications
Front desk, retail management, or sales-driven experience (salon/spa or luxury retail preferred)
Strong organizational and multitasking skills
Confident with POS systems, booking software, and social media management
Excellent communication and client service skills
Driven, proactive, and career-focused
What We Offer
Competitive hourly pay with performance incentives
Career growth into higher-level salon management roles
A dynamic, creative work environment with a passionate team
Grow with a luxury salon brand with 16+ years of success!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Supplemental pay
Commission pay
Tips
Bonus pay
Supplemental income
Benefits
401(k)
Employee discount
Paid time off
Referral program
Front Desk Manager • Rutherford, NJ, United States
#J-18808-Ljbffr