Substance Salon
Creative Director | Brand & Marketing Executive | Team Leader | Trend-Driven Storyteller | DTC & Retail Growth Specialist
Company Description
Substance Salon, established in 2009, is known for its commitment to high-level service, centered on relationships, tailored experiences, and advanced industry education. Specializing in modern hair styling, creative color, and handcrafted haircuts, Substance Salon provides expertly personalized services. Customers enjoy the convenience of scheduling appointments online at any time, reflecting the salon's dedication to client ease and satisfaction.
Role Description
This is a full-time, on-site Receptionist role located in Rutherford, NJ. The Receptionist will be responsible for managing front desk operations, including greeting clients, answering phone calls with professionalism, scheduling appointments, and maintaining an organized reception area. The role also includes clerical duties such as data entry, handling payments, and providing excellent customer service to ensure a welcoming and seamless client experience.
Qualifications
Proficiency in Phone Etiquette and Receptionist Duties
Strong Clerical Skills including organization, scheduling, and data entry
Excellent Communication skills, both verbal and written
Exceptional Customer Service skills, with the ability to create a positive client experience
Detail-oriented with strong multitasking capabilities
Proficiency in using appointment booking software is a plus
Ability to work in an on-site environment with a professional demeanor
Prior experience in a salon or similar customer-facing role is advantageous but not required
Seniority level Entry level
Employment type Full-time
Job function Administrative
Industries Wellness and Fitness Services
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Substance Salon, established in 2009, is known for its commitment to high-level service, centered on relationships, tailored experiences, and advanced industry education. Specializing in modern hair styling, creative color, and handcrafted haircuts, Substance Salon provides expertly personalized services. Customers enjoy the convenience of scheduling appointments online at any time, reflecting the salon's dedication to client ease and satisfaction.
Role Description
This is a full-time, on-site Receptionist role located in Rutherford, NJ. The Receptionist will be responsible for managing front desk operations, including greeting clients, answering phone calls with professionalism, scheduling appointments, and maintaining an organized reception area. The role also includes clerical duties such as data entry, handling payments, and providing excellent customer service to ensure a welcoming and seamless client experience.
Qualifications
Proficiency in Phone Etiquette and Receptionist Duties
Strong Clerical Skills including organization, scheduling, and data entry
Excellent Communication skills, both verbal and written
Exceptional Customer Service skills, with the ability to create a positive client experience
Detail-oriented with strong multitasking capabilities
Proficiency in using appointment booking software is a plus
Ability to work in an on-site environment with a professional demeanor
Prior experience in a salon or similar customer-facing role is advantageous but not required
Seniority level Entry level
Employment type Full-time
Job function Administrative
Industries Wellness and Fitness Services
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