MB Haynes Corporation
Since 1921, MB HAYNES Corporation, in Asheville, NC, has provided solid, stable careers for many good people. As market leaders, we have enjoyed tremendous growth through the years, and we are poised for even greater growth in the future. We believe in our tag line, Quality, Commitment & Character all day, every day. If you are looking for a professional environment to both further your career and be a part of something great, become a member of our 100% Employee Owned MB HAYNES family.
Position Summary The IT Support Assistant will provide technical support to users by researching and answering questions; troubleshooting problems; maintaining workstation and LAN performance.
Responsibilities
Provide answers to users by identifying problems; researching answers; guiding users through corrective steps.
Configure/install computer hardware for all MBH users.
Writing and maintaining user documentation.
Help with ongoing IT process by developing/maintaining user training.
Monitors compliance and service agreements.
Improves system performance by identifying problems; recommending changes.
Keep detailed records of computer/equipment inventory, user information in a secure environment.
Support the roll out of new applications/processes.
Manage cell phones (activation; billing reporting).
Requirements
LAN knowledge preferred
Systems administration experience preferred
Ability to problem solve
Ability to prioritize tasks and handle multiple tasks at one time.
Physical Requirements and Working Conditions
Work may be primarily performed in an office environment.
This position requires physical activity including frequent sitting, standing, walking, kneeling, bending, crouching, reaching and climbing stairs.
Requires the ability to occasionally lift and/or carry materials and/or supplies and other materials weighing up to 50lbs.
Benefits
ESOP (Employee Stock Ownership Plan)
401(k) Savings Plan
Health Insurance
Benefit Conversion at Termination (COBRA)
Short Term Disability
Long Term Disability (voluntary)
Life Insurance
Additional (voluntary) life insurance (for employee and family members)
AFLAC (voluntary) supplemental insurance
Legal Shield (voluntary) prepaid legal services
Employee Assistance Program (EAP)
Tool and Equipment Assistance
Uniform and Uniform Maintenance
Holidays
About Us MB HAYNES CORPORATION makes delighting customers our top priority. Headquartered in beautiful Asheville, NC, MB HAYNES leads the way in providing skilled expertise to industrial, institutional, commercial and residential customers.
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Position Summary The IT Support Assistant will provide technical support to users by researching and answering questions; troubleshooting problems; maintaining workstation and LAN performance.
Responsibilities
Provide answers to users by identifying problems; researching answers; guiding users through corrective steps.
Configure/install computer hardware for all MBH users.
Writing and maintaining user documentation.
Help with ongoing IT process by developing/maintaining user training.
Monitors compliance and service agreements.
Improves system performance by identifying problems; recommending changes.
Keep detailed records of computer/equipment inventory, user information in a secure environment.
Support the roll out of new applications/processes.
Manage cell phones (activation; billing reporting).
Requirements
LAN knowledge preferred
Systems administration experience preferred
Ability to problem solve
Ability to prioritize tasks and handle multiple tasks at one time.
Physical Requirements and Working Conditions
Work may be primarily performed in an office environment.
This position requires physical activity including frequent sitting, standing, walking, kneeling, bending, crouching, reaching and climbing stairs.
Requires the ability to occasionally lift and/or carry materials and/or supplies and other materials weighing up to 50lbs.
Benefits
ESOP (Employee Stock Ownership Plan)
401(k) Savings Plan
Health Insurance
Benefit Conversion at Termination (COBRA)
Short Term Disability
Long Term Disability (voluntary)
Life Insurance
Additional (voluntary) life insurance (for employee and family members)
AFLAC (voluntary) supplemental insurance
Legal Shield (voluntary) prepaid legal services
Employee Assistance Program (EAP)
Tool and Equipment Assistance
Uniform and Uniform Maintenance
Holidays
About Us MB HAYNES CORPORATION makes delighting customers our top priority. Headquartered in beautiful Asheville, NC, MB HAYNES leads the way in providing skilled expertise to industrial, institutional, commercial and residential customers.
#J-18808-Ljbffr