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PFS - Professional Financial Services

Customer Service Representative

PFS - Professional Financial Services, Murfreesboro, Tennessee, us, 37132

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Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?

Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.

If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a

Customer Service Representative !

Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.

You’ll know you are a successful

Customer Service Representative

when you:

Provide outstanding customer service and problem resolution

Perform collection activities on delinquent accounts

Assist with insurance verifications

Perform Welcome Calls

Act as back up to our Administrative Assistant to receive loan payments and fund loans

Perform Skip Tracking and other locate activities

You could be a great addition as

Customer Service Representative

if you have:

Previous customer service and/or collections experience

A valid state driver’s license, with an acceptable driver’s record

Access to a reliable automobile for work use

Keep in mind that we provide:

An EXCELLENT benefits bundle

that includes medical insurance ( minimal cost to the employee ), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.

Monthly Bonus Potential

– You have the ability to earn a monthly bonus when your team meets your Company set goals!

Community Service -

As a company, we are pro‑active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.

Growth Potential-

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

TOP-of-the-line training

that includes hands‑on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.

Come Begin Your Story! Apply Today!

Seniority level Associate

Employment type Full-time

Job function Customer Service, Finance, and Business Development

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