PFS - Professional Financial Services
Customer Service Representative
PFS - Professional Financial Services, Charlotte, North Carolina, United States, 28245
Join to apply for the
Customer Service Representative
role at
PFS - Professional Financial Services
Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?
Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.
If you are ready to make a difference, join an enthusiastic team and start a lifelong career. "Come Begin Your Story" as a
Customer Service Representative !
Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.
Responsibilities
Provide outstanding customer service and problem resolution
Perform collection activities on delinquent accounts
Assist with insurance verifications
Perform Welcome Calls
Act as back up to our Administrative Assistant to receive loan payments and fund loans
Perform Skip Tracking and other locate activities
Qualifications
Previous customer service and/or collections experience
A valid state driver’s license, with an acceptable driver’s record
Access to a reliable automobile for work use
Benefits
An EXCELLENT benefits bundle
that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short- and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
Monthly Bonus Potential
– You have the ability to earn a monthly bonus when your team meets your Company set goals!
Community Service
– As a company, we are pro‑active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
Growth Potential
– We believe in fostering our employees’ talents and providing a pathway for their individual career story.
TOP‑of‑the‑line training
that includes hands‑on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
Come Begin Your Story! Apply Today!
Seniority level Associate
Employment type Full‑time
Job function Customer Service, Finance, and Business Development
Referrals increase your chances of interviewing at PFS - Professional Financial Services by 2x
#J-18808-Ljbffr
Customer Service Representative
role at
PFS - Professional Financial Services
Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?
Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.
If you are ready to make a difference, join an enthusiastic team and start a lifelong career. "Come Begin Your Story" as a
Customer Service Representative !
Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.
Responsibilities
Provide outstanding customer service and problem resolution
Perform collection activities on delinquent accounts
Assist with insurance verifications
Perform Welcome Calls
Act as back up to our Administrative Assistant to receive loan payments and fund loans
Perform Skip Tracking and other locate activities
Qualifications
Previous customer service and/or collections experience
A valid state driver’s license, with an acceptable driver’s record
Access to a reliable automobile for work use
Benefits
An EXCELLENT benefits bundle
that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short- and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
Monthly Bonus Potential
– You have the ability to earn a monthly bonus when your team meets your Company set goals!
Community Service
– As a company, we are pro‑active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
Growth Potential
– We believe in fostering our employees’ talents and providing a pathway for their individual career story.
TOP‑of‑the‑line training
that includes hands‑on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
Come Begin Your Story! Apply Today!
Seniority level Associate
Employment type Full‑time
Job function Customer Service, Finance, and Business Development
Referrals increase your chances of interviewing at PFS - Professional Financial Services by 2x
#J-18808-Ljbffr