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Walgreens

Customer Service Associate - Temporary

Walgreens, Benton, Arkansas, United States, 72019

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Customer Service Associate – Temporary at Walgreens

Salary Range:

$15.00/hr – $17.50/hr

Responsibilities

Model and deliver a distinctive and delightful customer experience.

Register sales on assigned cash register, provide courteous, fair, friendly, and efficient checkout service.

Engage customers and patients by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive customer experience.

Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.

Provide courteous, friendly, fast, and efficient service.

Recommend items for sale to customers and recommend trade‑up and/or companion items.

Process voids, returns, rain checks, refunds, and exchanges as needed.

Keep counters and shelves clean and well merchandised, take inventory, and maintain records; check in and price merchandise as required.

Implement Company asset protection procedures to identify and minimize profit loss.

Ensure compliance with state and local laws regarding regulated products.

Construct and maintain displays, including promotional, seasonal, and sale merchandise; complete resets and revisions as directed.

Assist with separation of food items and product placement as specified by policies; for consumable items, assist in stock rotation.

Have working knowledge of store systems and store equipment.

Provide customer service in the photo area, including digital passport photo service and promotional products.

Assume web‑pickup responsibilities (monitor orders in Picture Care Plus, pick items, deliver orders to customers).

Assist with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.

Comply with all company policies and procedures; maintain respectful relationships with coworkers.

Complete special assignments and other tasks as assigned.

Attend training and complete PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Fluency in reading, writing, and speaking English (except in Puerto Rico).

Willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer prior work experience with Walgreens.

Equal Opportunity Employer

– including disability and veterans.

San Francisco Fair Chance Ordinance: qualified applicants with arrest and conviction records will be considered.

This role will remain open until filled.

Benefits available at jobs.walgreens.com/benefits

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