Ollie's Bargain Outlet, Inc.
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Customer Service Supervisor
role at
Ollie's Bargain Outlet, Inc. Be among the first 25 applicants. Ollie’s Core Values
BE A TEAM PLAYER – Associates are expected to be supportive and work together. BE CARING – Treat others with courtesy, dignity, and respect. BE VALUE OBSESSED – Live the “good stuff cheap” mindset. BE COMMITTED – Operate with grit, passion, tenacity, and action. BE GROWING – Continuously improve every day. BE REAL – Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie’s Associate Benefits
Medical, Dental, Vision, and RX coverage begins after 90 days of employment. 401K with generous company match and immediate vesting. Strong career growth & talent development culture. 20% associate discount on all Ollie's purchases. Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store, leading a sales team dedicated to selling merchandise and providing a great customer experience. Primary Responsibilities
Greet and acknowledge every customer with Ollie's “Yes I Care, Yes I Can” approach to build long‑term customer loyalty. Resolve customer service issues, including answering questions, assisting with transactions, and communicating customer requests to Team Leaders when necessary. Ensure that all product at the front end is merchandised per the visual merchandise standards. Maintain the front‑end, entrance, and exterior of the building properly. Ensure that front‑end operations, store standards, and company programs meet all operational expectations. Assist with developing, evaluating, and supervising front‑end Associates. Complete any additional responsibilities and/or duties as assigned. Qualifications
Minimum of one to two years of retail experience in a mid‑size to large retail, service‑oriented business preferred. Ability to work evenings, weekends, and holidays on a regular basis. Must have a positive attitude and the ability to interact well with others. Physical Requirements
Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner. Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status. Seniority Level
Mid‑Senior level Employment type
Full‑time Job function
Other Industries
Retail Get notified about new Customer Service Supervisor jobs in
Hurst, TX .
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Customer Service Supervisor
role at
Ollie's Bargain Outlet, Inc. Be among the first 25 applicants. Ollie’s Core Values
BE A TEAM PLAYER – Associates are expected to be supportive and work together. BE CARING – Treat others with courtesy, dignity, and respect. BE VALUE OBSESSED – Live the “good stuff cheap” mindset. BE COMMITTED – Operate with grit, passion, tenacity, and action. BE GROWING – Continuously improve every day. BE REAL – Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie’s Associate Benefits
Medical, Dental, Vision, and RX coverage begins after 90 days of employment. 401K with generous company match and immediate vesting. Strong career growth & talent development culture. 20% associate discount on all Ollie's purchases. Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store, leading a sales team dedicated to selling merchandise and providing a great customer experience. Primary Responsibilities
Greet and acknowledge every customer with Ollie's “Yes I Care, Yes I Can” approach to build long‑term customer loyalty. Resolve customer service issues, including answering questions, assisting with transactions, and communicating customer requests to Team Leaders when necessary. Ensure that all product at the front end is merchandised per the visual merchandise standards. Maintain the front‑end, entrance, and exterior of the building properly. Ensure that front‑end operations, store standards, and company programs meet all operational expectations. Assist with developing, evaluating, and supervising front‑end Associates. Complete any additional responsibilities and/or duties as assigned. Qualifications
Minimum of one to two years of retail experience in a mid‑size to large retail, service‑oriented business preferred. Ability to work evenings, weekends, and holidays on a regular basis. Must have a positive attitude and the ability to interact well with others. Physical Requirements
Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner. Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status. Seniority Level
Mid‑Senior level Employment type
Full‑time Job function
Other Industries
Retail Get notified about new Customer Service Supervisor jobs in
Hurst, TX .
#J-18808-Ljbffr