Hilton Worldwide, Inc.
Front Desk Agent - Martinique New York on Broadway, Curio Collection by Hilton
Hilton Worldwide, Inc., New York, New York, us, 10261
Front Desk Agent – Martinique, New York on Broadway, Curio Collection by Hilton
Job Number:
HOT0C7GD
Location:
49 West 32nd Street, New York 10001
Our historic 504‑room hotel, located near iconic New York City attractions, offers 7,400 square feet of event space.
Shift Pattern:
Overnight, 11 pm – 7 am (full availability including overnights, weekends, and holidays)
Pay Range:
$30.23 – $40.31 per hour
Benefits
DailyPay access
Medical insurance for you and your family
Mental health resources
Best‑in‑class paid time off (PTO)
Hilton travel discount program
Parental leave support
Matching 401(k)
Employee Stock Purchase Program (ESPP) – 15% discount on Hilton shares
Debt‑free education opportunities (college degrees, professional certificates, etc.)
Career growth and development programs
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending on property‑specific terms of employment and applicable collective bargaining agreements.
Responsibilities
Greet guests and complete the registration process, including data entry, room rate confirmation, room selection, electronic key coding, marketing promotion, welcome packet, and bellperson accompaniment.
Assist with guest checkout, ensuring accurate room and service charges, processing payments via POS, handling money, cards, foreign currency, change, gift certificates, and payment records.
Demonstrate thorough knowledge of hotel inventory, rates, packages, promotions, local area, and answer guest inquiries.
Use up‑selling techniques to promote hotel services and maximize occupancy.
Respond promptly to guest inquiries, requests, and resolve issues in a friendly, efficient manner.
Field guest complaints, investigate, and negotiate solutions for guest satisfaction.
Receive, input, retrieve, and relay messages to guests.
#LI-LG1
Qualifications and Values Hilton seeks individuals who embody our core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of Urgency.
Key attributes desired include Quality, Productivity, and Customer Focus.
Schedule Full‑time, overnight shift.
Brand:
Curio Collection by Hilton
#J-18808-Ljbffr
HOT0C7GD
Location:
49 West 32nd Street, New York 10001
Our historic 504‑room hotel, located near iconic New York City attractions, offers 7,400 square feet of event space.
Shift Pattern:
Overnight, 11 pm – 7 am (full availability including overnights, weekends, and holidays)
Pay Range:
$30.23 – $40.31 per hour
Benefits
DailyPay access
Medical insurance for you and your family
Mental health resources
Best‑in‑class paid time off (PTO)
Hilton travel discount program
Parental leave support
Matching 401(k)
Employee Stock Purchase Program (ESPP) – 15% discount on Hilton shares
Debt‑free education opportunities (college degrees, professional certificates, etc.)
Career growth and development programs
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending on property‑specific terms of employment and applicable collective bargaining agreements.
Responsibilities
Greet guests and complete the registration process, including data entry, room rate confirmation, room selection, electronic key coding, marketing promotion, welcome packet, and bellperson accompaniment.
Assist with guest checkout, ensuring accurate room and service charges, processing payments via POS, handling money, cards, foreign currency, change, gift certificates, and payment records.
Demonstrate thorough knowledge of hotel inventory, rates, packages, promotions, local area, and answer guest inquiries.
Use up‑selling techniques to promote hotel services and maximize occupancy.
Respond promptly to guest inquiries, requests, and resolve issues in a friendly, efficient manner.
Field guest complaints, investigate, and negotiate solutions for guest satisfaction.
Receive, input, retrieve, and relay messages to guests.
#LI-LG1
Qualifications and Values Hilton seeks individuals who embody our core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of Urgency.
Key attributes desired include Quality, Productivity, and Customer Focus.
Schedule Full‑time, overnight shift.
Brand:
Curio Collection by Hilton
#J-18808-Ljbffr