University of Missouri-Columbia
Educational Program Associate III
University of Missouri-Columbia, Columbia, Missouri, United States
MU TITLE:
Educational Program Associate III
LOCATION:
Columbia, MO
The University of Missouri Office of Extension and Engagement’s Continuing Education for Health Professions (CEHP) delivers high‑quality educational programs to Missouri’s health care professionals. The University of Missouri Office of Continuing Education for Health Professions is seeking an Educational Program Associate III. This person will play a pivotal role in interactions with learners, coordinators, program faculty, exhibitors and various MU offices. This position will be responsible for being the first point of contact for persons who are a part of the development and delivery of accredited continuing education activities. This means answering the primary phone line, monitoring the email resource account and responding to other inquiries. This position also interacts with the primary platforms and tools used by CEHP in its day‑to‑day operations. Answering learner requests, ensuring completeness of files, running reports, data input, on‑site registration/check‑in at conferences, and assisting with fiscal tasks are all included in this role. This is an in‑person position located on the University of Missouri‑Columbia campus.
Shift:
Monday through Friday, 8:00 a.m. – 5:00 p.m. Ability to travel and occasionally work flexible hours, including some evenings and weekends, is required to fulfill assigned responsibilities.
ESSENTIAL DUTIES
Customer Service
Assist coordinators and Nurse Planners with collecting information from speakers and planning committee members relevant to accreditation requirements
Assist department contacts and others with accreditation documentation
Build conference agenda drafts
Coordinate speaker logistics, including travel and reimbursements
Oversee attendee registration
Monitor unit's resource email account and primary phone line
Generate enrollment reports
Input attendee data into records management system
Generate transcripts upon request
Oversee on‑site registration/check‑in desk
Process payments as part of fiscal segregation of duties requirements
Conduct all activities in accordance with the Civil Rights Acts, Title IX, Rehabilitation, Americans with Disabilities Act and local, state and federal regulations
As with all positions, involvement with other duties and responsibilities may be expected to support the mission and purpose of MU Extension
LEADERSHIP RECEIVED AND EXERCISED Administrative supervision is received from the Associate Director of Continuing Educations for Health Professions. This position is not responsible for supervision.
CORE ATTRIBUTES FOR MU EXTENSION FACULTY AND STAFF
Exhibit a high personal standard of excellence, be an effective team player, and demonstrate civility and respect for all.
Engage stakeholders and learners; maintain positive interpersonal relationships and exhibit effective written and oral communication skills.
Operate with minimal guidance and be a self‑directed learner who is flexible and adaptable to changing environments.
MINIMUM QUALIFICATIONS An Associate’s degree or an equivalent combination of education and experience and at least 6 months of experience from which comparable knowledge and skills can be acquired is necessary.
PREFERRED QUALIFICATIONS Demonstrated ability to learn and implement new technologies.
EQUAL EMPLOYMENT OPPORTUNITY The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
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Educational Program Associate III
LOCATION:
Columbia, MO
The University of Missouri Office of Extension and Engagement’s Continuing Education for Health Professions (CEHP) delivers high‑quality educational programs to Missouri’s health care professionals. The University of Missouri Office of Continuing Education for Health Professions is seeking an Educational Program Associate III. This person will play a pivotal role in interactions with learners, coordinators, program faculty, exhibitors and various MU offices. This position will be responsible for being the first point of contact for persons who are a part of the development and delivery of accredited continuing education activities. This means answering the primary phone line, monitoring the email resource account and responding to other inquiries. This position also interacts with the primary platforms and tools used by CEHP in its day‑to‑day operations. Answering learner requests, ensuring completeness of files, running reports, data input, on‑site registration/check‑in at conferences, and assisting with fiscal tasks are all included in this role. This is an in‑person position located on the University of Missouri‑Columbia campus.
Shift:
Monday through Friday, 8:00 a.m. – 5:00 p.m. Ability to travel and occasionally work flexible hours, including some evenings and weekends, is required to fulfill assigned responsibilities.
ESSENTIAL DUTIES
Customer Service
Assist coordinators and Nurse Planners with collecting information from speakers and planning committee members relevant to accreditation requirements
Assist department contacts and others with accreditation documentation
Build conference agenda drafts
Coordinate speaker logistics, including travel and reimbursements
Oversee attendee registration
Monitor unit's resource email account and primary phone line
Generate enrollment reports
Input attendee data into records management system
Generate transcripts upon request
Oversee on‑site registration/check‑in desk
Process payments as part of fiscal segregation of duties requirements
Conduct all activities in accordance with the Civil Rights Acts, Title IX, Rehabilitation, Americans with Disabilities Act and local, state and federal regulations
As with all positions, involvement with other duties and responsibilities may be expected to support the mission and purpose of MU Extension
LEADERSHIP RECEIVED AND EXERCISED Administrative supervision is received from the Associate Director of Continuing Educations for Health Professions. This position is not responsible for supervision.
CORE ATTRIBUTES FOR MU EXTENSION FACULTY AND STAFF
Exhibit a high personal standard of excellence, be an effective team player, and demonstrate civility and respect for all.
Engage stakeholders and learners; maintain positive interpersonal relationships and exhibit effective written and oral communication skills.
Operate with minimal guidance and be a self‑directed learner who is flexible and adaptable to changing environments.
MINIMUM QUALIFICATIONS An Associate’s degree or an equivalent combination of education and experience and at least 6 months of experience from which comparable knowledge and skills can be acquired is necessary.
PREFERRED QUALIFICATIONS Demonstrated ability to learn and implement new technologies.
EQUAL EMPLOYMENT OPPORTUNITY The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
#J-18808-Ljbffr