Y-Axis
Description
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you’re greeting guests with a smile, assembling craveable orders, or helping prep our fire‑grilled favorites, you’re the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin’ good career? Apply now! Position Purpose
The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include helping prepare delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, handling payment/cash transactions accurately and professionally. Essential Duties and Responsibilities
Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards. Greet and assist customers with their orders in a friendly and helpful manner. Continuously strive to meet or exceed customer expectations and satisfaction. Assist in preparing food items in strict compliance with company recipes and procedures, including shredding chicken, preparing salsa/dressing, and condiment packing. Process and assemble customer orders efficiently, ensuring accuracy and timeliness. Use suggestive selling to complete the customer experience and increase sales. Perform other duties as assigned by management to support restaurant operations. Qualifications – Education, Experience, License/Certifications
To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. Certifications: Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations. Education/Work Experience: Previous experience in customer service or food service is preferred but not required. Benefits
Competitive pay Flexible Schedule: Full‑Time or Part‑Time hours Employee discount on food Excellent career growth potential (we promote from within) Medical, Dental, and Vision Insurance Paid sick time Employee Assistance Program Flexible spending accounts, Legal Insurance, and Pet Insurance 401(K) plan with match and immediate vesting (must be at least 21 to participate) Discounts on theme parks, movie tickets, sports events, hotels and more Why Work for Us?
We value passion, ideas, and energy—our people are the secret ingredient that brings fire‑grilled chicken to life. Join us to express, develop, and belong while enjoying a healthy work‑life balance.
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At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you’re greeting guests with a smile, assembling craveable orders, or helping prep our fire‑grilled favorites, you’re the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin’ good career? Apply now! Position Purpose
The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include helping prepare delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, handling payment/cash transactions accurately and professionally. Essential Duties and Responsibilities
Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards. Greet and assist customers with their orders in a friendly and helpful manner. Continuously strive to meet or exceed customer expectations and satisfaction. Assist in preparing food items in strict compliance with company recipes and procedures, including shredding chicken, preparing salsa/dressing, and condiment packing. Process and assemble customer orders efficiently, ensuring accuracy and timeliness. Use suggestive selling to complete the customer experience and increase sales. Perform other duties as assigned by management to support restaurant operations. Qualifications – Education, Experience, License/Certifications
To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. Certifications: Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations. Education/Work Experience: Previous experience in customer service or food service is preferred but not required. Benefits
Competitive pay Flexible Schedule: Full‑Time or Part‑Time hours Employee discount on food Excellent career growth potential (we promote from within) Medical, Dental, and Vision Insurance Paid sick time Employee Assistance Program Flexible spending accounts, Legal Insurance, and Pet Insurance 401(K) plan with match and immediate vesting (must be at least 21 to participate) Discounts on theme parks, movie tickets, sports events, hotels and more Why Work for Us?
We value passion, ideas, and energy—our people are the secret ingredient that brings fire‑grilled chicken to life. Join us to express, develop, and belong while enjoying a healthy work‑life balance.
#J-18808-Ljbffr