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Actalent

Pharmacy Technician/Pharm Tech/ Pharm Clerk

Actalent, Orlando, Florida, us, 32885

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Job Title: REMOTE Pharmacy Technician

Job Description

We are seeking Registered Pharmacy Technicians for a call-center role, where they will manage a high volume of inbound phone calls. The technician will be responsible for tasks related to the receipt, review, and verification of patients’ prescriptions, as well as prepping and scanning documents, verifying patient data, and submitting prescription orders into the pharmacy data system.

Responsibilities

Handle a high volume of inbound phone calls in a professional manner.

Verify HIPAA information and maintain confidentiality when communicating with patients and providers.

Engage in active listening with callers to confirm or clarify information and diffuse upset patients or providers as needed.

Work closely with pharmacists and pharmacy teams to ensure timely satisfaction of patient and provider needs.

Coordinate with call center Hub programs as necessary.

Coordinate the order and enter prescriptions based on their urgency through the pharmacy processing system.

Maintain professionalism and document activities within processing systems according to policies and procedures.

Efficiently enter data and information into the pharmacy processing system.

Prioritize and organize workload to meet agreed-upon deadlines.

Enter prescription orders accurately and efficiently into the pharmacy processing system.

Comply with applicable laws, regulations, and policies.

Essential Skills

Data entry

Pharmacy technician license (Florida Board of Pharmacy Registered Pharmacy Technician license)

Strong computer skills

Microsoft Suite proficiency

Prescription knowledge

Customer service skills

Pharmacy technician certification

RPHT

Experience in retail pharmacy and call centers

Prior authorization and insurance billing

Pharmacy support

Additional Skills & Qualifications

1-2 years of pharmacy work experience preferred

Ability to speak Spanish is preferred

Experience with non-commercial pharmacy

Strong time management and organizational skills

Adaptability and flexibility

Efficient typing skills

High School Diploma or GED

Work Environment This is a remote position based in Lake Mary, FL. Employees will be provided with necessary equipment, including a laptop and headset. The work schedule is Monday through Friday,

Job Type & Location This is a Contract to Hire position based out of Orlando, FL.

Pay and Benefits The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on Jan 17, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com.

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