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CVS Health

Shift Supervisor

CVS Health, Crossville, Tennessee, United States, 38555

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. We do it all with heart, each and every day.

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for completing all opening and closing procedures.

Essential Functions

Management: Work effectively with store management and store crews; supervise the crew, assign, direct and follow up all activities.

Communication: Effectively communicate information between store management and crews.

Customer Service: Assist customers with questions, problems and complaints; promote CVS customer service culture (greet, offer help, thank); handle all customer relations issues in accordance with company policy; promote a positive shopping experience for all CVS customers.

Maintain confidentiality of customer/patient information.

Merchandise/Presentation: Price merchandise; stock shelves; execute displays and inventory of weekly, promotional and seasonal merchandise; manage off‑shelf merchandise; reset departments following POGs.

Required Qualifications

Deductive reasoning, analytical skills and computer skills.

Advanced communication and supervision skills.

Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, to work overtime as needed and respond to urgent store issues.

Preferred Qualifications

Experience as a retail supervisor.

Education High School Diploma or Equivalent. Preferred but not required.

Anticipated Weekly Hours 20

Time Type Part time

Pay Range $16.00 - $23.00

Benefits We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to competitive wages, our benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address diverse needs and preferences, such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more (subject to eligibility).

For more information, visit

https://jobs.cvshealth.com/us/en/benefits

Equal Opportunity Employment Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Application Closing Date The application window for this opening will close on: 03/05/2026.

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