Certified Medical Assistant 2

* Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.* Demonstrate knowledge of basic medical terminology.* Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.* Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.* Performs routine laboratory tests.* Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.* Observes and reports patient’s signs or symptoms changes.* Administers medication safely as directed by the physician. Assists in patient care activities such as walking.* Escorts and transports patients to various hospital locations.* Cleans and/or sterilizes medical instruments while observing principles of sterile technique.* Schedules patients for tests and completes required forms for laboratory work.* Provides patient with provider’s care instructions and information.* Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.* Adheres to University and unit-level Policies & Procedures and safeguards University’s assets.* **Patient Triage*** Independently triage patients, including but not limited to:* Assisting patient with e-check-in* Managing the clinic schedule (add/remove patients as needed)* Obtaining and documenting vital signs* Verifying and updating pharmacy information* Collecting and documenting:* Medication reconciliation* Medical, surgical, and family histories* Smoking, alcohol, drug, and sexual histories* Other* **Clinic flow*** Communicate with APP & LPN in secure chat during clinic day* Inventory management, ensure supplies is stocked* Be onsite for clinic at fire station on Tuesday, Wednesday and Thursday* Be in the office on Monday and Friday as needed to collect supplies, complete admin tasks* **Screenings and Diagnostics*** Perform screening tests (vision, hearing, spirometry) and EKGs independently* Maintain login credentials for all relevant diagnostic tools (e.g., EKG, audiogram)* Troubleshoot equipment issues and locate user manuals as needed* **Laboratory Duties*** **Phlebotomy*** Demonstrate competency in blood draw techniques* **Specimen Handling*** Navigate the Quest Diagnostics portal to confirm correct collection containers and storage requirements for all lab specimens* **Communication & Documentation*** Assist with inputting patient data into Smartsheets, updating each clinical day* Navigate Excell spreadsheets* Check the following platforms regularly Monday–Friday throughout the day:* Epic In-Basket* Epic Secure Chat* UM email* **Team Participation & Reporting*** Drive FCI van – while not a core responsibility, will need to be competent incase driving is needed.* Occasional weekend work for events* **Clinical Operations Meetings*** Attend all mandatory Monday and Friday clinical operations meetings* Update agenda items that pertain to your role and be prepared to present themWork with LPN to ensure all patient appointments are confirmed either the day before scheduled appointment or morning of appointment. Educate patients about the importance of completing e-check-in during these calls. * High school diploma or equivalent* Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).* CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)* RMA- Registered Medical Assistant - American Medical Technologists (AMT)* CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)* NCMA - National Certified Medical Assistant (NHA - NCCT)* NRCMA - Nationally Registered Certified Medical Assistant (NAHP)* American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers* HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification* Minimum of 2 years previous experience* Additional clerical experience preferred* Strong, effective communication skills with patients, families, and clinical team* Adapt to firefighter specific needs* Ability to adapt and exhibit flexibility to handle new, different, or changing environments and plans* Demonstrates strong time management skills to prioritize and act proactively* Ability to uphold professional ethics and maintain patient confidentiality* Respectful towards colleagues and leadershipThe mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit

to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. #J-18808-Ljbffr