Arch Capital Group Ltd.
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Communications Operations Specialist
role at
Arch Capital Group Ltd.
The Communications Operations Specialist will be a critical part of our internal communications team, supporting logistics, coordination, reporting, and technical needs for company-wide communications initiatives. You’ll work closely with IT, business units, and the Communications team to ensure messages, information, and virtual events are delivered seamlessly. You’ll also track and analyze data from events, surveys, and other channels to help shape future strategies.
Key Responsibilities
Plan, coordinate, and execute webinars, live streams, and related events.
Manage platform setup, scheduling, and technical checks for livestream events using tools such as MS Teams, Zoom Webinars, or similar platforms.
Collaborate with presenters and stakeholders to ensure smooth delivery of live and recorded communications.
Serve as liaison between communications, IT, and business units for technical troubleshooting and coordination of video projects.
Help resolve issues related to virtual event tools, streaming, and content sharing.
Gather and track analytics to support communications planning and strategy.
Coordinate and analyze employee surveys to identify trends and actionable insights.
Maintain internal metrics dashboards and help build reports for routine reporting.
Write clear, concise, and engaging content for use on internal communication channels, including the company intranet and signage.
Assist in maintaining and updating pages on the company intranet, ensuring accuracy and relevance.
Qualifications
Bachelor’s degree in communications, marketing, journalism, public relations, data analysis, business administration, or a related field OR equivalent work experience.
Minimum of 2 years of relevant work experience.
Experience with live streaming or webinar platforms and content management tools.
Experience producing reports and analyzing communication metrics.
Solid copywriting and editing skills.
Strong attention to detail, excellent organizational skills, and the ability to manage multiple tasks simultaneously.
Calm and resourceful approach to troubleshooting under pressure.
Ability to work collaboratively and strong interpersonal skills.
A creative mindset, passion for storytelling, curiosity, and willingness to learn new things.
Compensation Base salary: $60,000–$75,000 per year, with up to 7% bonus target. Total individual compensation may also include short- and long-term incentives.
Benefits Arch offers a comprehensive benefits package that includes multiple medical plans, dental, vision, prescription drug coverage, a competitive 401k with generous matching, 20 days PTO per year, 12 paid company holidays, two paid Volunteer Time Off days, life and extended health insurance, disability coverage, paid parental leave up to 10 weeks, student loan assistance, tuition reimbursement, and care benefits.
Location 10200 Arch Capital Services LLC, Greensboro, North Carolina.
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Communications Operations Specialist
role at
Arch Capital Group Ltd.
The Communications Operations Specialist will be a critical part of our internal communications team, supporting logistics, coordination, reporting, and technical needs for company-wide communications initiatives. You’ll work closely with IT, business units, and the Communications team to ensure messages, information, and virtual events are delivered seamlessly. You’ll also track and analyze data from events, surveys, and other channels to help shape future strategies.
Key Responsibilities
Plan, coordinate, and execute webinars, live streams, and related events.
Manage platform setup, scheduling, and technical checks for livestream events using tools such as MS Teams, Zoom Webinars, or similar platforms.
Collaborate with presenters and stakeholders to ensure smooth delivery of live and recorded communications.
Serve as liaison between communications, IT, and business units for technical troubleshooting and coordination of video projects.
Help resolve issues related to virtual event tools, streaming, and content sharing.
Gather and track analytics to support communications planning and strategy.
Coordinate and analyze employee surveys to identify trends and actionable insights.
Maintain internal metrics dashboards and help build reports for routine reporting.
Write clear, concise, and engaging content for use on internal communication channels, including the company intranet and signage.
Assist in maintaining and updating pages on the company intranet, ensuring accuracy and relevance.
Qualifications
Bachelor’s degree in communications, marketing, journalism, public relations, data analysis, business administration, or a related field OR equivalent work experience.
Minimum of 2 years of relevant work experience.
Experience with live streaming or webinar platforms and content management tools.
Experience producing reports and analyzing communication metrics.
Solid copywriting and editing skills.
Strong attention to detail, excellent organizational skills, and the ability to manage multiple tasks simultaneously.
Calm and resourceful approach to troubleshooting under pressure.
Ability to work collaboratively and strong interpersonal skills.
A creative mindset, passion for storytelling, curiosity, and willingness to learn new things.
Compensation Base salary: $60,000–$75,000 per year, with up to 7% bonus target. Total individual compensation may also include short- and long-term incentives.
Benefits Arch offers a comprehensive benefits package that includes multiple medical plans, dental, vision, prescription drug coverage, a competitive 401k with generous matching, 20 days PTO per year, 12 paid company holidays, two paid Volunteer Time Off days, life and extended health insurance, disability coverage, paid parental leave up to 10 weeks, student loan assistance, tuition reimbursement, and care benefits.
Location 10200 Arch Capital Services LLC, Greensboro, North Carolina.
#J-18808-Ljbffr