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Houston Methodist

Clinical Outcomes Analyst

Houston Methodist, Houston, Texas, United States, 77246

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FLSA STATUS

Exempt

QUALIFICATIONS EDUCATION

Bachelor’s degree in business, statistics, finance, healthcare administration or related field

Master’s degree preferred

EXPERIENCE

Minimum of two years of experience in an analyst or related role

Experience in health care preferred

LICENSES AND CERTIFICATIONS

Required

SKILLS AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

General knowledge of statistical analysis techniques

General knowledge of Performance Improvement methodologies

Skill in general use of spreadsheet, relational database and word-processing software; knowledge of database design and database query languages in use at Houston Methodist preferred

Ability to independently analyze and solve problems

Interpersonal skills for interfacing with all levels of customers and collaborating across clinical and non-clinical departments

Ability to multi-task with good attention to detail

Ability to enhance reporting effectiveness and efficiency

ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS

Proactively and effectively develops and maintains collaborative relationships with physicians, nursing, entity leaders, and their employees. Participates in making recommendations for improving working relationships in the work area.

Coordinates and facilitates the relationships between the various departments, committees, and taskforces necessary to implement quality improvement measurement initiatives.

SERVICE ESSENTIAL FUNCTIONS

Participates in project team meetings, interacts to advance projects and partners with internal customers to provide timely and accurate reports to physicians, nursing and entity leaders.

Effectively organizes and documents responsibilities and other activities for accomplishment in a timely manner; meets deadlines.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Develops and presents logical and comprehensive analyses evaluating performance utilizing applicable databases, reporting systems, and/or external benchmarking systems as appropriate.

Exhibits knowledge of and utilizes available databases/data sources for statistical reporting and data extraction as needed.

Utilizes understanding of facility department structure and patient data flow as well as department work flows. Sets standards for the measurement, analysis, and reporting of adverse trends for review by appropriate stakeholders and assists in development of action plans for resolution as needed.

Develops and manages the appropriate processes and tools needed for gathering PI/QI driven datasets to assist leadership in the enhancement of quality improvement strategies.

Identifies and reports quality and performance improvement opportunities through analysis of HM and benchmark data. Supports HM external benchmarking initiatives and compliance of reporting.

FINANCE ESSENTIAL FUNCTIONS

Understands hospital billing/reimbursement system as it relates to the departmental scope and utilizes all available Houston Methodist sources in evaluating clinical and financial performance.

Identifies cost saving and efficiency opportunities throughout the system and develops monitoring and reporting mechanisms to present to and share with the leadership as appropriate. Maintains current knowledge of external agencies and reporting organizations, federal and state regulatory requirements, health plan, billing and reimbursement as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Generates and communicates new ideas and suggestions that improve quality, service, or finance.

Maintains professional growth and development through seminars, workshops, professional affiliations, etc. to keep abreast of the latest trends in healthcare as relevant.

SUPPLEMENTAL REQUIREMENTS WORK ATTIRE

Uniform: No

Scrubs: No

Business professional: Yes

Other (department approved): No

ON-CALL

Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.

On Call: No

TRAVEL

Travel specifications may vary by department

May require travel within the Houston Metropolitan area Yes

May require travel outside Houston Metropolitan area Yes

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