Horizon Hospitality
Assistant General Manager
Horizon Hospitality, Mount Vernon, Washington, United States, 98273
We are excited to announce our partnership with a stunning outdoor resort near Mount Vernon, WA, as we seek an experienced and enthusiastic RV Resort Assistant General Manager. This is an exceptional opportunity for a hospitality leader who is inspired by nature, dedicated to providing outstanding guest experiences, and thrives in a dynamic, hands-on environment.
In this role, you will be instrumental in the day-to-day success of the property, overseeing operations, leading a talented team, and ensuring an exceptional stay for every guest. If you are a results-driven professional with a strong background in hospitality and resort operations, we would be delighted to hear from you.
Salary: $75,000 - $100,000 base + PTO, and more
Key Responsibilities
Oversee daily resort operations, ensuring top-tier guest service, safety, cleanliness, and operational efficiency. Collaborate with ownership on annual budgeting and continuously track financial performance through detailed P&L analysis. Lead all aspects of team management, including recruiting, onboarding, training, and performance development, to foster a strong, guest-focused culture. Maintain and optimize reservation systems, payroll, invoicing, reporting, and ensure compliance with all regulatory requirements. Resolve operational challenges through proactive problem-solving and data-driven decision-making. Create and refine processes and procedures to streamline workflows and enhance guest and team satisfaction. Qualifications & Requirements
3+ years of experience in a hospitality management or resort leadership role. Proven success in managing full-service operations, focusing on guest satisfaction and team leadership. Strong financial acumen and experience with budgeting, forecasting, and P&L management. Excellent communication, organizational, and leadership skills with the ability to motivate and lead a diverse team. Proficient in reservation and property management systems. Must be flexible and available to work in a 24/7 operational setting, including weekends and holidays. A passion for the outdoors and a genuine desire to create memorable guest experiences. Only qualified candidates will be contacted directly. We look forward to learning more about what you can bring to this exciting opportunity!
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Oversee daily resort operations, ensuring top-tier guest service, safety, cleanliness, and operational efficiency. Collaborate with ownership on annual budgeting and continuously track financial performance through detailed P&L analysis. Lead all aspects of team management, including recruiting, onboarding, training, and performance development, to foster a strong, guest-focused culture. Maintain and optimize reservation systems, payroll, invoicing, reporting, and ensure compliance with all regulatory requirements. Resolve operational challenges through proactive problem-solving and data-driven decision-making. Create and refine processes and procedures to streamline workflows and enhance guest and team satisfaction. Qualifications & Requirements
3+ years of experience in a hospitality management or resort leadership role. Proven success in managing full-service operations, focusing on guest satisfaction and team leadership. Strong financial acumen and experience with budgeting, forecasting, and P&L management. Excellent communication, organizational, and leadership skills with the ability to motivate and lead a diverse team. Proficient in reservation and property management systems. Must be flexible and available to work in a 24/7 operational setting, including weekends and holidays. A passion for the outdoors and a genuine desire to create memorable guest experiences. Only qualified candidates will be contacted directly. We look forward to learning more about what you can bring to this exciting opportunity!
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