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SeaWorld Parks & Entertainment

Park Quality Ambassador

SeaWorld Parks & Entertainment, Langhorne, Pennsylvania, United States

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Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard‑working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What You Get To Do

Interact with guests in a positive, professional manner.

Maintain general cleanliness, organization, and quality of park facilities, including all park areas and office buildings.

Perform janitorial services including trash removal/disposal, sweeping, mopping, hosing, cobweb removal, storage room cleaning, dumpster cleaning, and hard floor/carpet cleaning.

Perform park prep services including pressure washing, leaf blowing/removal/disposal, product stocking, special projects, and placement/removal of umbrellas, tables, trash cans, benches, urns, and dispensers.

Report any maintenance concerns to leadership in a timely manner.

What It Takes To Succeed

A passion for customer service.

Excellent multi-tasking and time management skills.

Outstanding communication abilities.

Active listening with the ability to anticipate guests’ needs.

Ability to promote and ensure a safe and secure environment.

Flexibility to perform varied duties.

What Else Is Important

Must be at least 15 years of age.

Ability to initiate conversations with guests.

Must be able to lift, push, pull and/or carry up to 50 lbs.

Position engages in extensive walking and standing throughout the entire work shift.

Perform the following physical activities: kneeling, squatting, bending floor‑to‑waist/waist‑to‑overhead, reaching overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).

Perform cleaning duties, including use of cleaning chemicals.

Must be willing to comply with all SEA grooming guidelines and employment standards.

Must be able to work indoors and outdoors, in varying weather, including extreme heat and cold temperatures.

Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.

Consistently practice safe work habits, including the use of Personal Protection Equipment (PPE), and report unsafe situations.

Must be flexible in work locations as placement will depend on business needs.

Ability to successfully complete all legal, company and department training requirements within established timelines.

The perks of the position Ambassadors will enjoy a fun, fast‑paced environment, and great teammates, as well as:

Free park admission.

Discounts on park admission tickets and passes for family and friends.

Park discounts on food, merchandise, etc.

Scholarship opportunities.

Exclusive employee events and giveaways.

SEA WORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

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