UpSide413
Tenancy Preservation Program Service Coordinator (Bilingual Candidates)
4 days ago – Be among the first 25 applicants.
Bilingual candidates are strongly encouraged to apply. Please submit a cover letter and resume.
Responsibilities
Communicate with the TPP Director through regular supervision to ensure task completion and sharing of information.
Provide assessment, referral, and case management to clients to resolve problems of tenancy.
Offer regular consultation, training, and assistance to local service providers regarding tenancy issues and house court agreements.
Troubleshoot and facilitate resolution with service providers of any conflicts to ensure implementation of service plans.
Serve as a neutral liaison to all parties, documenting service plans, contacts, progress toward goals, and outcomes.
Act as a consultant to the Western Massachusetts Housing Court, being comfortable in a court environment and delivering oral presentations.
Facilitate engagement in ongoing community services for TPP participants to successfully negotiate community tenancy.
Develop plans for more appropriate housing when difficulties cannot be resolved (e.g., eviction cannot be prevented).
Work effectively with people and families representing a diverse cross‑section of Berkshire County’s disadvantaged population, including all ages, complex disabilities, and varied ethnic, racial, and linguistic communities in a culturally responsive manner.
Maintain paper and electronic files on all active referrals in accordance with agency policies, program policies, and state and federal regulations.
Maintain a valid driver’s license and a reliable vehicle to use during working hours; transport clients as needed.
Perform regular outreach and home visits to tenants.
Perform other similar or related duties as responsibilities necessitate or as assigned by the supervisor.
Qualifications
Well‑developed clinical, assessment, crisis intervention, case management, client advocacy, and organizational skills.
Demonstrated ability to work effectively with poor and treatment‑resistant or treatment‑unresponsive adults and families in a respectful manner that fosters engagement, hope, and tenancy retention.
Minimum 3 years of experience working with homeless or formerly homeless individuals.
Minimum 3 years of experience working with adults and families with serious psychiatric, cognitive, and behavioral disabilities.
Excellent writing and oral communication skills.
Massachusetts driver’s license and personal vehicle for work‑related tasks and travel.
Required Knowledge, Skills, and Abilities
Work collaboratively as a member of multidisciplinary and cross‑functional teams.
Negotiate and resolve differences creatively and flexibly with TPP participants, housing court personnel, housing management staff, landlords, and social service and treatment agencies.
Function under pressure in a fast‑paced and challenging human‑service environment.
Be flexible, open, and responsive to ongoing feedback and complex economic, structural, systemic, and social issues.
Articulate and communicate the TPP mission consistently and enthusiastically to all participants.
Pay Range: $43,000 – $48,000 a year
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: Civic and Social Organizations
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Bilingual candidates are strongly encouraged to apply. Please submit a cover letter and resume.
Responsibilities
Communicate with the TPP Director through regular supervision to ensure task completion and sharing of information.
Provide assessment, referral, and case management to clients to resolve problems of tenancy.
Offer regular consultation, training, and assistance to local service providers regarding tenancy issues and house court agreements.
Troubleshoot and facilitate resolution with service providers of any conflicts to ensure implementation of service plans.
Serve as a neutral liaison to all parties, documenting service plans, contacts, progress toward goals, and outcomes.
Act as a consultant to the Western Massachusetts Housing Court, being comfortable in a court environment and delivering oral presentations.
Facilitate engagement in ongoing community services for TPP participants to successfully negotiate community tenancy.
Develop plans for more appropriate housing when difficulties cannot be resolved (e.g., eviction cannot be prevented).
Work effectively with people and families representing a diverse cross‑section of Berkshire County’s disadvantaged population, including all ages, complex disabilities, and varied ethnic, racial, and linguistic communities in a culturally responsive manner.
Maintain paper and electronic files on all active referrals in accordance with agency policies, program policies, and state and federal regulations.
Maintain a valid driver’s license and a reliable vehicle to use during working hours; transport clients as needed.
Perform regular outreach and home visits to tenants.
Perform other similar or related duties as responsibilities necessitate or as assigned by the supervisor.
Qualifications
Well‑developed clinical, assessment, crisis intervention, case management, client advocacy, and organizational skills.
Demonstrated ability to work effectively with poor and treatment‑resistant or treatment‑unresponsive adults and families in a respectful manner that fosters engagement, hope, and tenancy retention.
Minimum 3 years of experience working with homeless or formerly homeless individuals.
Minimum 3 years of experience working with adults and families with serious psychiatric, cognitive, and behavioral disabilities.
Excellent writing and oral communication skills.
Massachusetts driver’s license and personal vehicle for work‑related tasks and travel.
Required Knowledge, Skills, and Abilities
Work collaboratively as a member of multidisciplinary and cross‑functional teams.
Negotiate and resolve differences creatively and flexibly with TPP participants, housing court personnel, housing management staff, landlords, and social service and treatment agencies.
Function under pressure in a fast‑paced and challenging human‑service environment.
Be flexible, open, and responsive to ongoing feedback and complex economic, structural, systemic, and social issues.
Articulate and communicate the TPP mission consistently and enthusiastically to all participants.
Pay Range: $43,000 – $48,000 a year
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: Civic and Social Organizations
#J-18808-Ljbffr