Front Office Assistant, Sr Job at Orlando Health in Oviedo

Front Office Assistant Senior

Location: 1675 W. Broadway St., Oviedo, FL 32765 Position Type: Full-Time

Position Summary: The Front Office Assistant Senior performs routine computerized scheduling and administrative functions in an ambulatory or physician office setting under the direction of leadership. This role requires strong organizational skills, multitasking ability, and proficiency in office operations to ensure smooth patient flow and accurate documentation.

Essential Functions:

• Ensure compliance with Orlando Health policies, procedures, and standards.
• Handle multiple tasks simultaneously, including answering phones, taking messages, and filing lab reports and medical records.
• Perform word processing and spreadsheet data entry.
• Manage charge entry and cash handling.
• Act as a liaison between physicians, patients, and insurance companies, including obtaining referrals and authorizations.
• Maintain punctual attendance and compliance with all organizational policies.

Other Related Functions:

• Participate in Quality Assurance activities.
• Maintain awareness of legal issues, patient rights, and regulatory standards.
• Keep office clean, safe, and organized.
• Assist office billing services as requested.

Education & Training: High School diploma or equivalent. Typing speed of approximately 30 WPM or demonstrated proficiency in practice management systems. Knowledge of ICD and CPT coding. Licensure/Certification None required.

Experience: Two (2) years of experience in a medical office environment.