Muse Group
Business Operations and Efficiencies Lead
Muse Group, Winona, Minnesota, United States, 55987
Muse Group empowers music makers. We create the world’s most popular apps for playing, recording and composing music. Through our innovative learning tools, expansive music catalogs and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.
Our talented team of music lovers collaborates all over the globe, from Limassol to Seoul and Boston to Berlin. We’re an ambitious company with the drive and culture of a startup, with many more exciting Muse Group developments to come.
What’s in it for you? Head of Operations & Transformation
who will execute the company’s Operations, strengthen cross functions alignment, elevate execution of the cross and strat projects and implement/develop the Company's processes and approaches.
You will work closely with the Executive Team to design and enforce the systems, rituals, processes, and rhythms that enable the company to be efficient and to scale.
This is a highly cross-functional role that requires strong collaboration skills - especially with the executive team, also business value thinking, execution, data driven decision making and the ability to drive cultural and structural change. The main stakeholders of the role are the executive team members.
This is not a “pure vision” or advisory role. This is a hands on role: facilitating planning cycles, running rituals, building structure, coordinating leaders, managing and implementing projects, and making sure things get done.
Key Responsibilities 1) Strengthen Muse Rituals and Operations Across Teams
Goal: establish shared rhythms that bring clarity, transparency, and consistency.
You will:
Define and implement daily, weekly, and monthly planning rituals' processes
Introduce shared dashboards to visualize progress and maintain transparency
Ensure that team rituals become the backbone of consistent execution
Outcome: teams operate predictably, transparently, with aligned priorities and as per Muse approach
2) Managing strategic projects
Goal: manage as PM the cross functions projects that bring business value
You will:
suggest / take / manage projects as PM to make sure this brings value to business, made as per Muse’s project management requirements and within stakeholders' expectations
Outcome: cross functions / operational projects are done based on data/metrics, in a transparent way for the stakeholders and within Muse project management approach
3) Implement Ownership in Cross-Functional OKRs
Goal: make every initiative have a clear driver and owner (eliminate “collective irresponsibility”)
You will:
Introduce a structured dual-ownership model: Business Owner (accountable for outcome ) + Execution Lead (responsible for delivery)
Facilitate prioritization of cross-functional OKRs at the Executive level
Build a process for expectations management during execution
Ensure every cross-functional initiative has clear requirements, priorities, and responsibilities
Outcome: transparency about who drives what and results' expectations management
4) Improve goalsetting system as the Company’s Strategic Operating System: strategic focus, transparency, and accountability.
You will:
Re-educate teams on purpose, principles, and expected behavior in the goal setting process
Redesign annual and quarterly planning into true strategic tool
Facilitate Executive Team goalsetting sessions
Establish and run all goalsetting rituals: quarterly planning, reviews, and ongoing monitoring etc
Support exec-leaders in framing strategic objectives, measurable outcomes, and priorities
Ensure goals are lived in reality, not maintained as formal artifacts
Outcome: OKRs as a goalsetting tool to become a shared commitment to strategy execution, not a formality.
5) Build a System for New Leaders to absorb Muse's rituals and processes
Goal: ensure new leaders absorb the company’s Operations standards: rituals, processes, and operating norms through structured learning.
You will:
Make operational onboarding effective and result-oriented
Ensure internal project management and knowledge sharing tool become the single source of truth for async work and all work related initiatives
Build tools for Musers to follow the rituals and processes
Partner with People team and executive Team to ensure successful completion absorbing of Muse practices and rituals
Outcome: leaders onboard Muse operational processes consistently, understand expectations, and operate with shared Muse standards
Required Experience
5-7 years in Operations, Strategy, Project Management role, Organizational Development, or similar roles with
Experience designing and running OKR / goalsetting systems at scale
Strong facilitation skills: executive meetings, planning cycles, retrospectives
Ability to drive behavioral and cultural change across multiple teams
Experience with organizational design, role clarity, and leadership development
High level of communicative rigor, documentation discipline, and systems thinking
Demonstrated experience working closely with the executive team
Demonstrated experience in strategic projects management
we offer
FREEDOM FOR ALL
Work remotely or at a co-working place of your choice in your favorite band t-shirt.
CREATIVITY EVERY DAY
Make inspiring products for musicians, artists and creators – no day is the same.
IMPACTFUL WORK
Influence the future of the music industry and change the lives of millions worldwide.
Get a generous allowance for work equipment and co-working spaces (for those not in Cyprus).
Growth and development
Receive specialized training, language lessons, conferences and learning materials.
Access to therapy whenever you need it, and assistance in difficult life circumstances.
We believe everyone in the Muse Group team is a leader. That's why our core philosophy is based on our leadership principles.
Leaders focus on daily outcomes. Each day is a small life. Speed and accuracy in planning are the foundation of trust.
We consciously embrace imperfection in work for the sake of speed. Perfectionism slows progress, so it’s essential to move quickly and try new things.
Radical responsibility means taking personal accountability for every aspect of personal and team work, including problems and their solutions. It shifts focus from "we" to "I," where I take full responsibility for the result without blaming external circumstances or other people.
Follow the principles of persistence and strive for the best results.
Ask for help when needed and offer it to others.
Want to join Muse Group and don't see a suitable vacancy?
#J-18808-Ljbffr
Our talented team of music lovers collaborates all over the globe, from Limassol to Seoul and Boston to Berlin. We’re an ambitious company with the drive and culture of a startup, with many more exciting Muse Group developments to come.
What’s in it for you? Head of Operations & Transformation
who will execute the company’s Operations, strengthen cross functions alignment, elevate execution of the cross and strat projects and implement/develop the Company's processes and approaches.
You will work closely with the Executive Team to design and enforce the systems, rituals, processes, and rhythms that enable the company to be efficient and to scale.
This is a highly cross-functional role that requires strong collaboration skills - especially with the executive team, also business value thinking, execution, data driven decision making and the ability to drive cultural and structural change. The main stakeholders of the role are the executive team members.
This is not a “pure vision” or advisory role. This is a hands on role: facilitating planning cycles, running rituals, building structure, coordinating leaders, managing and implementing projects, and making sure things get done.
Key Responsibilities 1) Strengthen Muse Rituals and Operations Across Teams
Goal: establish shared rhythms that bring clarity, transparency, and consistency.
You will:
Define and implement daily, weekly, and monthly planning rituals' processes
Introduce shared dashboards to visualize progress and maintain transparency
Ensure that team rituals become the backbone of consistent execution
Outcome: teams operate predictably, transparently, with aligned priorities and as per Muse approach
2) Managing strategic projects
Goal: manage as PM the cross functions projects that bring business value
You will:
suggest / take / manage projects as PM to make sure this brings value to business, made as per Muse’s project management requirements and within stakeholders' expectations
Outcome: cross functions / operational projects are done based on data/metrics, in a transparent way for the stakeholders and within Muse project management approach
3) Implement Ownership in Cross-Functional OKRs
Goal: make every initiative have a clear driver and owner (eliminate “collective irresponsibility”)
You will:
Introduce a structured dual-ownership model: Business Owner (accountable for outcome ) + Execution Lead (responsible for delivery)
Facilitate prioritization of cross-functional OKRs at the Executive level
Build a process for expectations management during execution
Ensure every cross-functional initiative has clear requirements, priorities, and responsibilities
Outcome: transparency about who drives what and results' expectations management
4) Improve goalsetting system as the Company’s Strategic Operating System: strategic focus, transparency, and accountability.
You will:
Re-educate teams on purpose, principles, and expected behavior in the goal setting process
Redesign annual and quarterly planning into true strategic tool
Facilitate Executive Team goalsetting sessions
Establish and run all goalsetting rituals: quarterly planning, reviews, and ongoing monitoring etc
Support exec-leaders in framing strategic objectives, measurable outcomes, and priorities
Ensure goals are lived in reality, not maintained as formal artifacts
Outcome: OKRs as a goalsetting tool to become a shared commitment to strategy execution, not a formality.
5) Build a System for New Leaders to absorb Muse's rituals and processes
Goal: ensure new leaders absorb the company’s Operations standards: rituals, processes, and operating norms through structured learning.
You will:
Make operational onboarding effective and result-oriented
Ensure internal project management and knowledge sharing tool become the single source of truth for async work and all work related initiatives
Build tools for Musers to follow the rituals and processes
Partner with People team and executive Team to ensure successful completion absorbing of Muse practices and rituals
Outcome: leaders onboard Muse operational processes consistently, understand expectations, and operate with shared Muse standards
Required Experience
5-7 years in Operations, Strategy, Project Management role, Organizational Development, or similar roles with
Experience designing and running OKR / goalsetting systems at scale
Strong facilitation skills: executive meetings, planning cycles, retrospectives
Ability to drive behavioral and cultural change across multiple teams
Experience with organizational design, role clarity, and leadership development
High level of communicative rigor, documentation discipline, and systems thinking
Demonstrated experience working closely with the executive team
Demonstrated experience in strategic projects management
we offer
FREEDOM FOR ALL
Work remotely or at a co-working place of your choice in your favorite band t-shirt.
CREATIVITY EVERY DAY
Make inspiring products for musicians, artists and creators – no day is the same.
IMPACTFUL WORK
Influence the future of the music industry and change the lives of millions worldwide.
Get a generous allowance for work equipment and co-working spaces (for those not in Cyprus).
Growth and development
Receive specialized training, language lessons, conferences and learning materials.
Access to therapy whenever you need it, and assistance in difficult life circumstances.
We believe everyone in the Muse Group team is a leader. That's why our core philosophy is based on our leadership principles.
Leaders focus on daily outcomes. Each day is a small life. Speed and accuracy in planning are the foundation of trust.
We consciously embrace imperfection in work for the sake of speed. Perfectionism slows progress, so it’s essential to move quickly and try new things.
Radical responsibility means taking personal accountability for every aspect of personal and team work, including problems and their solutions. It shifts focus from "we" to "I," where I take full responsibility for the result without blaming external circumstances or other people.
Follow the principles of persistence and strive for the best results.
Ask for help when needed and offer it to others.
Want to join Muse Group and don't see a suitable vacancy?
#J-18808-Ljbffr