Senior Director, Site Operations, NA

The **Senior Director, Site Operations** leads the overall operations for a sub-region of data center campuses and will directly lead a team of managers/director-level positions. You will collaborate with Reliability Engineering, Security, Design Engineering, Construction and other internal and external resources to run the overall campus. This position will manage the workflow/work order management, training plans, event management, customer communications, hiring and performance management of the overall team and supporting vendors.* Ensure all facilities comply with corporate governance standards, EH&S policies, and regulatory requirements (OSHA, NFPA, ISO, etc.).* Establish and enforce regional risk management strategies, audit processes, and compliance frameworks.* Act as escalation point for critical safety, compliance, or operational risks.* Drive enterprise-level initiatives around automation, sustainability, energy and operational efficiencies, and resiliency.* Benchmark regional performance against industry leaders to ensure competitive advantage.* Sponsor innovation programs that enhance safety, reduce cost, and improve customer experience.* Foster a culture of continuous learning and operational excellence across the organization.* Ensure succession planning, leadership development, and a high-performance culture across all levels of operations staff.* Set workforce strategies, ensuring staffing models, shift coverage, and SME capabilities are standardized and future-ready.* Bachelor’s degree in Engineering, Facilities Management, or Business Administration preferred.* 12+ years of progressive experience in mission-critical facilities, with 7–10 years in multi-site or regional leadership roles.* Demonstrated success leading large hyper-scale and enterprise-level data center portfolios or equivalent mission-critical environments.* Broad expertise in electrical, mechanical, and controls systems supporting mission-critical infrastructure.* Proven track record of managing large capital projects and reliability programs.* Familiarity with CMMS, BMS/EPMS, analytics platforms, and enterprise reporting tools.* Exceptional leadership, communication, and organizational influence.* Exceptional written and oral presentation skills.* Strong financial and business acumen, capable of managing multimillion-dollar regional budgets.* Experience in customer-facing executive roles, including client escalations and enterprise-level negotiations.* Ability to manage in a 24x7x365 environment with travel across regional facilities as needed.* Strong executive decision-making capability under pressure.* Commitment to safety, compliance, operational excellence, and customer satisfaction.* This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.* Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. #J-18808-Ljbffr