Globe Life
Bilingual Insurance Verification Specialist (Part-Time Remote)
Globe Life, Federal Way, Washington, United States, 98003
Overview
Bilingual Insurance Verification Specialist (Part-Time Remote) at Globe Life. This role involves verifying life and health insurance applications directly with potential customers as part of the New Business and Underwriting process. The information verified affects whether the Company will decline or issue a policy. This is a remote / work-from-home position. What You Will Do
Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment. Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed. Clearly explain the application process to potential customers. Accurately complete additional paperwork as needed. Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database. Transfer calls to the appropriate department as needed. Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's). Be enlisted in special projects that encompass making numerous outbound calls, recording activities requested by/from customers, etc. What You Can Bring
Minimum typing requirement of 35 wpm. Bilingual English and Spanish preferred Superior customer service skills required – friendly, efficient, good listener. Proficient use of the computer, keyboard functions, and Microsoft Office. Ability to multitask and work under pressure. Knowledge of medical terminology and spelling is a plus. Excellent organization and time management skills. Must be detail oriented. Have a desire to learn and grow within the Company. Applicable To All Employees of Globe Life Family of Companies
Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You
Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Job Details
Seniority level: Entry level Employment type: Part-time Job function: Other Industries: Insurance Referrals increase your chances of interviewing at Globe Life. Get notified about new Insurance Verification Specialist jobs in Federal Way, WA.
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Bilingual Insurance Verification Specialist (Part-Time Remote) at Globe Life. This role involves verifying life and health insurance applications directly with potential customers as part of the New Business and Underwriting process. The information verified affects whether the Company will decline or issue a policy. This is a remote / work-from-home position. What You Will Do
Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment. Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed. Clearly explain the application process to potential customers. Accurately complete additional paperwork as needed. Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database. Transfer calls to the appropriate department as needed. Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's). Be enlisted in special projects that encompass making numerous outbound calls, recording activities requested by/from customers, etc. What You Can Bring
Minimum typing requirement of 35 wpm. Bilingual English and Spanish preferred Superior customer service skills required – friendly, efficient, good listener. Proficient use of the computer, keyboard functions, and Microsoft Office. Ability to multitask and work under pressure. Knowledge of medical terminology and spelling is a plus. Excellent organization and time management skills. Must be detail oriented. Have a desire to learn and grow within the Company. Applicable To All Employees of Globe Life Family of Companies
Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You
Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Job Details
Seniority level: Entry level Employment type: Part-time Job function: Other Industries: Insurance Referrals increase your chances of interviewing at Globe Life. Get notified about new Insurance Verification Specialist jobs in Federal Way, WA.
#J-18808-Ljbffr