Globe Life
Insurance Verification Specialist (Remote)
Globe Life, Federal Way, Washington, United States, 98003
Insurance Verification Specialist (Remote)
Globe Life
is looking for an
Insurance Verification Specialist
to join the team.
Primary Duties & Responsibilities
Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment.
Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed.
Clearly explain the application process to potential customers.
Accurately complete additional paperwork as needed.
Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database.
Transfer calls to the appropriate department as needed.
Successfully meet the minimum expectation for departmental key performance indicators (K.P.I.’s).
Qualifications & Requirements
Typing speed of at least 35 words per minute.
Excellent oral and written communication skills.
Superior customer service skills – friendly, efficient, and a good listener.
Proficient use of the computer, keyboard functions, and Microsoft Office.
Ability to multitask and work under pressure.
Knowledge of medical terminology and spelling is a plus.
Excellent organization and time management skills.
Must be detail-oriented.
Desire to learn and grow within the company.
Eligibility Employees must have reliable and predictable attendance of the assigned shift and be able to work full-time or part-time as specified for the position.
Benefits & Support
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans.
Robust life insurance benefits and retirement plans, including company‑matched 401(k) and pension plan.
Paid holidays and time off to support a healthy work‑life balance.
Parental leave.
Subsidized all‑in‑one subscriptions to support fitness, mindfulness, nutrition, and sleep goals.
Company‑paid counseling for mental health, stress management, and work‑life balance.
Continued education reimbursement eligibility and company‑paid FLMI and ICA courses.
Discounted Texas Rangers tickets for a visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industry: Insurance
#J-18808-Ljbffr
is looking for an
Insurance Verification Specialist
to join the team.
Primary Duties & Responsibilities
Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment.
Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed.
Clearly explain the application process to potential customers.
Accurately complete additional paperwork as needed.
Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database.
Transfer calls to the appropriate department as needed.
Successfully meet the minimum expectation for departmental key performance indicators (K.P.I.’s).
Qualifications & Requirements
Typing speed of at least 35 words per minute.
Excellent oral and written communication skills.
Superior customer service skills – friendly, efficient, and a good listener.
Proficient use of the computer, keyboard functions, and Microsoft Office.
Ability to multitask and work under pressure.
Knowledge of medical terminology and spelling is a plus.
Excellent organization and time management skills.
Must be detail-oriented.
Desire to learn and grow within the company.
Eligibility Employees must have reliable and predictable attendance of the assigned shift and be able to work full-time or part-time as specified for the position.
Benefits & Support
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans.
Robust life insurance benefits and retirement plans, including company‑matched 401(k) and pension plan.
Paid holidays and time off to support a healthy work‑life balance.
Parental leave.
Subsidized all‑in‑one subscriptions to support fitness, mindfulness, nutrition, and sleep goals.
Company‑paid counseling for mental health, stress management, and work‑life balance.
Continued education reimbursement eligibility and company‑paid FLMI and ICA courses.
Discounted Texas Rangers tickets for a visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industry: Insurance
#J-18808-Ljbffr