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AdventHealth

Consumer Experience Spec I

AdventHealth, Orlando, Florida, us, 32885

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2 days ago Be among the first 25 applicants

Our Promise To You Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule & Location Schedule: PRN Shift: Day (United States of America) Address: 602 COURTLAND ST City: ORLANDO State: Florida Postal Code: 32804

Job Description

Resolves consumer inquiries accurately and promptly. Adheres to established workflows, scripting, and department greetings to ensure accurate demographics, insurance information, and authorizations.

Assesses supported department schedules to maximize utilization of resources and avoid scheduling conflicts.

Initiates insurance eligibility at the time of scheduling to ensure timely authorization procurement for reimbursement.

Maintains current and thorough knowledge of all educational materials necessary to perform department services.

Researches issues thoroughly and takes appropriate action to promptly resolve them.

Qualification Requirements

High School Grad or Equivalent (Required)

Certified Medical Interpreter (CMI) - Accredited Issuing Body

Pay Range: $17.11 - $27.38

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Seniority Level Not Applicable

Employment Type Full-time

Job Function Other

Industries Hospitals and Health Care

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