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AAA Washington

Insurance Agent

AAA Washington, Bellevue, Washington, us, 98009

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This role is responsible for prospecting and selling policies and packages customized to meet the needs of our members and customers through member and internet lead calls while complying with carrier underwriting guidelines, agency policies and procedures, and state regulations.

Working onsite at our headquarters in Factoria (Bellevue) five days a week until consistent productivity goals are met. Most team members reach this milestone within 12 to 18 months, at which point remote work may become an option.

Who We Are At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. We provide best‑in‑class roadside assistance, discounts and rewards, travel services, and insurance. For nearly 120 years, we’ve served our members, not shareholders, so our growth supports innovation for the Club today and for the future. We encourage employees to bring their full self to work and support applicants from all backgrounds, abilities, and walks of life.

Why You'll Love Working at AAA Washington You’ll play an important role in bringing AAA Washington’s spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by the Puget Sound Business Journal, we aim for work‑life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region.

What You’ll Do

Sell and recommend all insurance products offered by the carriers represented by AAA Insurance Agency.

Develop sales opportunities through the use of the Lead Management, Membership system, and other lead sources while increasing overall sales and the percentage of member households purchasing AAA Insurance products.

Respond to all quote requests in a timely manner according to agency procedures.

Identify, evaluate, and provide resolutions to customer’s insurance needs.

Ensure that all business is underwritten correctly and placed in the appropriate markets according to the risk involved in order to maintain an acceptable loss ratio.

Document and submit all applications timely in accordance with insurance carrier guidelines, agency policies and procedures, and state regulations.

Perform appropriate follow‑up calls and renewal reviews to meet agency retention standards.

Consistently meet and exceed personal sales goal and contribute to the agency sales goals.

Certificates, Licenses, Registrations

Possess or be willing to obtain a Washington State Property, Casualty, Life and Disability Insurance license.

Preferred Qualifications

Proven ability to perform to goal with a track record of meeting or exceeding goals.

Successful track record of growth including both outbound and inbound sales prospecting with ability to ask for and close a sale.

Ability to foster relationships, network, and gain trust to generate referrals/lead opportunities in addition to leads generated by AAA Washington.

Knowledge of sales techniques, prospecting systems, and CRMs like Salesforce.

Experience in insurance sales or customer service with knowledge of EPIC, comparative raters, and carrier guidelines a plus.

Knowledge, Skills, Abilities

Develop knowledge of personal and commercial lines and life insurance including fundamental principles, underwriting, risk selection, and policy provisions for all agency carriers.

Ability to type and working knowledge of computers, MS Suite and the internet; competency using agency & carrier applications and systems.

Communicate clearly and professionally both verbally and in writing, with effective listening skills.

Strong sense of urgency and willingness to take extra measures when solving problems and getting work completed.

Use appropriate interpersonal styles to reduce tension or conflict, relate positively to people in stressful situations, and remain calm under pressure.

Address multiple demands and adjust style and approach to suit situations that involve rapidly changing tasks, shifting priorities, simultaneous demands or transitions into new assignments.

Make timely and sound decisions, understanding impact and implications, and provide feedback on outcomes.

Take extra measures and independent action to solve problems and get work done when the situation calls for it while holding self and others accountable.

Work as part of a team, collaborate with colleagues, establish rapport, and gain the trust of others.

Model a high standard of quality and commitment to serving the public, building strong relationships with members inside and outside the organization, and developing trust and credibility with the members.

Who You Are

High School Diploma or equivalent.

Class A Agents typically have 2+ years’ experience in sales (not retail) or sales management, or 1+ year’s experience in an insurance agency and are assigned a book value expectation of under $100,000.

Benefits We Offer

Health insurance (medical, vision, dental and prescription drug)

Up to 22 days of Paid Time Off (PTO) in the first year

Eleven paid holidays in addition to PTO

401(k) with Employer Match

Life, Short‑Term Disability and Long‑Term Disability insurance

Flexible Spending Accounts

4 Hours of Volunteer Time Off per year

On‑Demand Pay / Earned Wage Access

Free Premier RV AAA Washington Membership

Travel, Insurance, and Membership Discounts and Perks

Paid, ongoing training throughout your career

THRIVE wellness program

Tax‑advantaged commuter benefit

Free parking

Financial Literacy Education

Salary Range Hiring Range: $25.30 - $30.35 per hour. In addition to base pay, this position is eligible for incentives of up to 12% based on sales. Actual pay will be based on factors such as experience, skills, and internal equity.

Work Environment and Physical Demands

Hybrid work from home and office required.

The physical environment is typical of a standard office space. The employee works inside for the duration of work, remaining in a stationary position, sitting for more than 50% of the time. Occasionally moving around inside the office to access equipment, cabinets, etc. May work around office equipment that could be noisy, such as copiers and fax machines.

Travel: Minimal travel ( Notifications

AAA Washington is committed to hiring and retaining a diverse and inclusive staff.

We are interested in every qualified candidate who is eligible to work in the United States; however, we do not sponsor visas.

We do not provide relocation assistance. The expectation for this position is that the employee lives within our Washington/Idaho service area.

AAA Washington is a drug‑free workplace.

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