Iowa
Legal Actions and Data Management Section Supervisor - Public Service Manager 1
Iowa, Des Moines, Iowa, United States, 50319
Overview
The Iowa Department of Health and Human Services (HHS), Division of Public Health, Bureau of Health Statistics is seeking a
Public Service Manager 1
to join our team! This position supports the Bureau Chief of the Bureau of Health Statistics. This is a full-time opportunity, Monday-Friday, 8:00 a.m. to 4:30 p.m. This position is in located in Des Moines, with some flexibility for remote work. Applicants must reside in the State of Iowa upon hire Responsibilities
Directly manages and reviews/evaluates and approves the work of subordinate team members. Responsible for all duties common to supervision such as: writing and conducting performance evaluations and providing constructive feedback based on observations and facts noted; making hiring decisions; providing on-boarding training to new employees; ensuring employees receive on-going training and development; approving leave requests, time sheets and expenses; investigating employee misconduct and making discipline decisions; approving work schedules; assigning work responsibilities to staff; making final determination of work priorities; measuring progress for deliverables; and recommending process changes when appropriate. Provides oversight to the Legal Actions and Data Management section within the Bureau of Health Statistics by providing program management, supervision, leadership, and coaching for the team members assigned to each program. The Legal Actions and Data Management section provides administration of the modification of vital records that occur in Iowa and management of vital record data. This position will:
Set and determine priorities and continual improvement for section function areas. Oversee contractual agreements, data sharing agreements, and research agreements related to vital records data sharing. Manage the state vital records database and technology to ensure confidential data is secure and provides for efficient, continuous operations. This includes managing any IT vendor contracts and serving as the project lead for the state vital records database. Work with the Attorney General’s Office, HHS legal representation, attorneys, and others necessary to ensure compliance with Iowa law. Serve as the Security Coordinator for the Legal Actions and Data Management section. The security coordinator is the person or persons responsible for establishing and implementing security and fraud prevention standards regarding vital events. Act as a liaison for law enforcement related to criminal activity involving vital event records and associated fraud, as well as working with HHS’s Data and Privacy Bureau personnel to ensure security, privacy, confidentiality, and preservation of vital records data. Assist in the development of policy for modification and data management functions of the section. Interpret and implement bills signed into law that impact modifications, registries, and data management/sharing under the Bureau of Health Statistics.
Works closely with the Bureau Chief of Health Statistics in developing, implementing, and evaluating ongoing bureau policies, functions, and activities related to the Legal Actions and Data Management section. Requirements
Competencies/Skills Professionalism Supervision and management experience Confidentiality Ability to multi-task in a fast-paced environment with multiple interruptions Ability to organize, prioritize, track, and follow-up Ability to write statements of work (SOW) and requests for proposals (RFP) Ability to effectively implement outcome-focused planning Customer service Attention to detail Problem solving Excellent verbal and written communication skills Ability to effectively collaborate with internal and external customers Develop, organize, maintain, and provide a variety of data from multiple sources Develop and deliver training Preference will be given to candidates who have the following: Experience with managing IT vendor relationships Demonstrated success in budgeting and procurement experience Strong communication skills for translating technical concepts into actionable programmatic terms for leadership and program staff Experience with legal processes, working with attorneys, law enforcement, and fraud and/or security planning Benefits
Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth: Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage! Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year). Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month). Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses. Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind. Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges. Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs. For additional information on benefits. Background Checks Applicants will be required to complete a background check to be considered for this position. The State of Iowa is an EEO/AA Employer HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD). E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov
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The Iowa Department of Health and Human Services (HHS), Division of Public Health, Bureau of Health Statistics is seeking a
Public Service Manager 1
to join our team! This position supports the Bureau Chief of the Bureau of Health Statistics. This is a full-time opportunity, Monday-Friday, 8:00 a.m. to 4:30 p.m. This position is in located in Des Moines, with some flexibility for remote work. Applicants must reside in the State of Iowa upon hire Responsibilities
Directly manages and reviews/evaluates and approves the work of subordinate team members. Responsible for all duties common to supervision such as: writing and conducting performance evaluations and providing constructive feedback based on observations and facts noted; making hiring decisions; providing on-boarding training to new employees; ensuring employees receive on-going training and development; approving leave requests, time sheets and expenses; investigating employee misconduct and making discipline decisions; approving work schedules; assigning work responsibilities to staff; making final determination of work priorities; measuring progress for deliverables; and recommending process changes when appropriate. Provides oversight to the Legal Actions and Data Management section within the Bureau of Health Statistics by providing program management, supervision, leadership, and coaching for the team members assigned to each program. The Legal Actions and Data Management section provides administration of the modification of vital records that occur in Iowa and management of vital record data. This position will:
Set and determine priorities and continual improvement for section function areas. Oversee contractual agreements, data sharing agreements, and research agreements related to vital records data sharing. Manage the state vital records database and technology to ensure confidential data is secure and provides for efficient, continuous operations. This includes managing any IT vendor contracts and serving as the project lead for the state vital records database. Work with the Attorney General’s Office, HHS legal representation, attorneys, and others necessary to ensure compliance with Iowa law. Serve as the Security Coordinator for the Legal Actions and Data Management section. The security coordinator is the person or persons responsible for establishing and implementing security and fraud prevention standards regarding vital events. Act as a liaison for law enforcement related to criminal activity involving vital event records and associated fraud, as well as working with HHS’s Data and Privacy Bureau personnel to ensure security, privacy, confidentiality, and preservation of vital records data. Assist in the development of policy for modification and data management functions of the section. Interpret and implement bills signed into law that impact modifications, registries, and data management/sharing under the Bureau of Health Statistics.
Works closely with the Bureau Chief of Health Statistics in developing, implementing, and evaluating ongoing bureau policies, functions, and activities related to the Legal Actions and Data Management section. Requirements
Competencies/Skills Professionalism Supervision and management experience Confidentiality Ability to multi-task in a fast-paced environment with multiple interruptions Ability to organize, prioritize, track, and follow-up Ability to write statements of work (SOW) and requests for proposals (RFP) Ability to effectively implement outcome-focused planning Customer service Attention to detail Problem solving Excellent verbal and written communication skills Ability to effectively collaborate with internal and external customers Develop, organize, maintain, and provide a variety of data from multiple sources Develop and deliver training Preference will be given to candidates who have the following: Experience with managing IT vendor relationships Demonstrated success in budgeting and procurement experience Strong communication skills for translating technical concepts into actionable programmatic terms for leadership and program staff Experience with legal processes, working with attorneys, law enforcement, and fraud and/or security planning Benefits
Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth: Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage! Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year). Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month). Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses. Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind. Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges. Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs. For additional information on benefits. Background Checks Applicants will be required to complete a background check to be considered for this position. The State of Iowa is an EEO/AA Employer HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD). E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov
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