Eightelevengroup
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ITOC Analyst – Operations Center
Nashville, TN
Onsite
Contract Position
ABOUT THE ROLE Our client is seeking an ITOC Analyst to join their Data Center Operations team in Nashville on a contract basis. As the first line of support in a 24/7 operations environment, you will be responsible for monitoring, maintaining, and troubleshooting mission‑critical data center infrastructure, supporting both facility and IT systems. This role requires hands‑on involvement with physical facilities such as power and cooling systems, as well as IT hardware and network infrastructure. The ideal candidate is detail‑oriented, comfortable working shifts or non‑standard hours, and thrives in high‑availability, mission‑critical environments.
WHAT YOU'LL DO Monitor and support data center physical facilities, including power, cooling, and environmental systems Perform hardware and server deployment, replacement, and troubleshooting Conduct preventative maintenance, routine inspections, and health checks on data center infrastructure Troubleshoot and resolve issues related to electrical and mechanical equipment Support and maintain network infrastructure, including cabling, racks, and patching Respond to incidents, alerts, and tickets as part of an operations center / NOC‑style workflow Document work performed and escalate issues appropriately to engineering or facilities teams Adhere to operational procedures, safety standards, and change management processes
WHAT YOU BRING Experience working in a data center, NOC, or critical facilities environment Hands‑on experience with server hardware, rack/stack, cabling, and break/fix Working knowledge of electrical and mechanical systems in a data center setting Ability to follow runbooks, procedures, and safety protocols Comfortable working shifts, on‑call rotations, or non‑standard hours if required Experience with mission‑critical environments (healthcare, financial services, enterprise IT, etc.) Familiarity with monitoring tools, ticketing systems, or CMDBs Basic understanding of networking concepts (switches, patch panels, fiber/copper) Certifications such as CompTIA A+, Network+, or data center–related training (nice to have, not required)
Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Apply Now #J-18808-Ljbffr
ABOUT THE ROLE Our client is seeking an ITOC Analyst to join their Data Center Operations team in Nashville on a contract basis. As the first line of support in a 24/7 operations environment, you will be responsible for monitoring, maintaining, and troubleshooting mission‑critical data center infrastructure, supporting both facility and IT systems. This role requires hands‑on involvement with physical facilities such as power and cooling systems, as well as IT hardware and network infrastructure. The ideal candidate is detail‑oriented, comfortable working shifts or non‑standard hours, and thrives in high‑availability, mission‑critical environments.
WHAT YOU'LL DO Monitor and support data center physical facilities, including power, cooling, and environmental systems Perform hardware and server deployment, replacement, and troubleshooting Conduct preventative maintenance, routine inspections, and health checks on data center infrastructure Troubleshoot and resolve issues related to electrical and mechanical equipment Support and maintain network infrastructure, including cabling, racks, and patching Respond to incidents, alerts, and tickets as part of an operations center / NOC‑style workflow Document work performed and escalate issues appropriately to engineering or facilities teams Adhere to operational procedures, safety standards, and change management processes
WHAT YOU BRING Experience working in a data center, NOC, or critical facilities environment Hands‑on experience with server hardware, rack/stack, cabling, and break/fix Working knowledge of electrical and mechanical systems in a data center setting Ability to follow runbooks, procedures, and safety protocols Comfortable working shifts, on‑call rotations, or non‑standard hours if required Experience with mission‑critical environments (healthcare, financial services, enterprise IT, etc.) Familiarity with monitoring tools, ticketing systems, or CMDBs Basic understanding of networking concepts (switches, patch panels, fiber/copper) Certifications such as CompTIA A+, Network+, or data center–related training (nice to have, not required)
Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Apply Now #J-18808-Ljbffr