Westminster Abbey
Overview
The Project Manager plays a pivotal role in leading and coordinating project delivery from start to finish. In this position, you will guide a dedicated project team through day-to-day activities, ensuring objectives are clearly defined and successfully achieved within set timelines, budgets, and quality standards. You will drive project progress, maintain strong governance, and collaborate closely with key stakeholders to ensure all agreed outputs are delivered. Your leadership will directly contribute to realizing the full benefits and impact of each project. What You’ll Do
Lead procurement and project delivery in line with Abbey policies and procedures. Appoint and manage external consultants and contractors with clear roles and responsibilities. Develop robust business cases to secure funding and ensure projects are delivered on scope and within budget; prepare revised cases when required. Ensure compliance with all regulations, standards, and legislation, embedding sustainability best practice across delivery. Produce regular performance and progress reports; attend oversight meetings and escalate risks or issues as needed. Lead project and programme meetings, collaborating effectively with internal teams and external stakeholders. Working Hours
The full time equivalent hours are 40 hours per week. Onsite Arrangements
As a working church and a major visitor attraction, being present on site allows our teams to deliver exceptional experiences and maintain the unique atmosphere of the Abbey. Working on site each day is the default expectation for all staff to promote collaboration and connection. Where a role is suited to remote working, staff may have the flexibility to work off-site for up to 40% of their time each week, with the remainder spent at the Abbey. To keep our teams strong and responsive, roles may require presence on specific days, and we need at least half of each team to be on site from Monday to Friday. Annual Holidays
The full-time holiday entitlement is 33 days per annum, including recognised public holidays. Training
On-site training will be provided in all aspects of the job. Any further training needs will be assessed through the probation period and in annual appraisals. Staff Discount
All employees receive a 20% discount on purchases from the Westminster Abbey shop and a 30% discount on purchases from the take-away catering outlets. Pension Scheme and Life Assurance
All employees can join a Group Personal Pension plan, where the minimum employee contribution is 3% and the maximum employer contribution is 9% (as determined by the level of the employee contribution). You will be auto-enrolled into our qualifying workplace pension scheme after 3 months, if you meet the eligibility criteria. All employees are covered by death-in-service life assurance, whether or not they choose to join the pension scheme. Season Ticket Loan
A season ticket loan is offered after completion of the probationary period, repayable over 10 months. Safeguarding
Westminster Abbey is committed to the safeguarding of children, young people and adults at risk. To prevent them from harm, we undertake appropriate checks (including the relevant level of criminal record check) on staff and volunteers and require them to complete relevant safeguarding training. This post requires an enhanced level criminal record check.
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The Project Manager plays a pivotal role in leading and coordinating project delivery from start to finish. In this position, you will guide a dedicated project team through day-to-day activities, ensuring objectives are clearly defined and successfully achieved within set timelines, budgets, and quality standards. You will drive project progress, maintain strong governance, and collaborate closely with key stakeholders to ensure all agreed outputs are delivered. Your leadership will directly contribute to realizing the full benefits and impact of each project. What You’ll Do
Lead procurement and project delivery in line with Abbey policies and procedures. Appoint and manage external consultants and contractors with clear roles and responsibilities. Develop robust business cases to secure funding and ensure projects are delivered on scope and within budget; prepare revised cases when required. Ensure compliance with all regulations, standards, and legislation, embedding sustainability best practice across delivery. Produce regular performance and progress reports; attend oversight meetings and escalate risks or issues as needed. Lead project and programme meetings, collaborating effectively with internal teams and external stakeholders. Working Hours
The full time equivalent hours are 40 hours per week. Onsite Arrangements
As a working church and a major visitor attraction, being present on site allows our teams to deliver exceptional experiences and maintain the unique atmosphere of the Abbey. Working on site each day is the default expectation for all staff to promote collaboration and connection. Where a role is suited to remote working, staff may have the flexibility to work off-site for up to 40% of their time each week, with the remainder spent at the Abbey. To keep our teams strong and responsive, roles may require presence on specific days, and we need at least half of each team to be on site from Monday to Friday. Annual Holidays
The full-time holiday entitlement is 33 days per annum, including recognised public holidays. Training
On-site training will be provided in all aspects of the job. Any further training needs will be assessed through the probation period and in annual appraisals. Staff Discount
All employees receive a 20% discount on purchases from the Westminster Abbey shop and a 30% discount on purchases from the take-away catering outlets. Pension Scheme and Life Assurance
All employees can join a Group Personal Pension plan, where the minimum employee contribution is 3% and the maximum employer contribution is 9% (as determined by the level of the employee contribution). You will be auto-enrolled into our qualifying workplace pension scheme after 3 months, if you meet the eligibility criteria. All employees are covered by death-in-service life assurance, whether or not they choose to join the pension scheme. Season Ticket Loan
A season ticket loan is offered after completion of the probationary period, repayable over 10 months. Safeguarding
Westminster Abbey is committed to the safeguarding of children, young people and adults at risk. To prevent them from harm, we undertake appropriate checks (including the relevant level of criminal record check) on staff and volunteers and require them to complete relevant safeguarding training. This post requires an enhanced level criminal record check.
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