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All Roads

Warranty Administrator

All Roads, Ashland, Virginia, United States, 23005

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Warranty Administrator

Vermeer All Roads Ashland, VA

Rare opportunity at Vermeer All Roads in Ashland, VA for a detail oriented and dependable Warranty Administrator. This role is responsible for coordinating all warranty claims for the different branch facilities. This role helps manage the center of communications between our customers and the manufacture and must provide first-class service to both internal and external customers.

Schedule & Compensation : Salary $50,000 with full time hours Monday - Friday.

Benefits

Medical, dental and vision insurance and other offerings available on the 1st of the month after 30 days of employment

Paid time off including 5 days after 90 days of employment

Company paid holidays

Employee referral bonus program

Responsibilities

Validate warranty coverage and initiate claims accurately into the system. Ensure all necessary information, photos, documentation, and return pars are properly maintained

Administer the factory warranty claims for each lines of products and engine manufactures.

Coordinate communications and standard procedures to the service departments within the dealerships.

Other duties as assigned

Education & Experience

High School diploma or GED

Proficient computer skills (Word, Excel)

Previous experience with warranties

Excellent customer service skills

Ability to multi-task, prioritize and work effectively

AAP/EEO Statement All Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

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