Carter Support Services
KDC GlowBall Gym Supervisor
Position Summary
The KDC GlowBall Gym Supervisor is responsible for overseeing daily gym operations, ensuring a safe, clean, and engaging environment, and supervising staff and programs. This role serves as a key on-site leader, enforcing facility rules, monitoring basketball courts and common areas, supporting staff scheduling and training, and acting as a liaison between staff and management.
Key Responsibilities
Oversee daily gym operations, including opening and closing procedures.
Ensure all courts, restrooms, VIP lounge, and kitchen areas are clean, safe, and operational.
Supervise, schedule, train, and support gym staff; address performance and conduct issues.
Monitor basketball courts and gym activities to ensure compliance with rules and safety standards.
Handle member relations, concerns, and complaints professionally and promptly.
Enforce all GlowBall policies, procedures, and code of conduct.
Conduct routine safety inspections and respond to incidents or emergencies as needed.
Train staff on emergency procedures and safety protocols.
Coordinate facility maintenance and report equipment issues or hazards.
Support and oversee programs, leagues, camps, and special events.
Serve as a liaison between staff, members, and management.
Required Skills & Qualifications
Leadership experience with staff supervision responsibilities.
Strong interpersonal, verbal, and written communication skills.
Excellent customer service and conflict resolution skills.
Ability to resolve issues and complaints in a timely and professional manner.
Strong organizational and multitasking abilities.
CPR and First Aid certification (required or ability to obtain).
Flexible availability including evenings and weekends.
Experience in a gym, sports facility, or youth athletics environment preferred.
Physical & Work Requirements
Ability to stand and walk for extended periods
Ability to lift up to 50 pounds
Ability to respond quickly to emergencies
Comfortable working in a fast-paced athletic environment
Employment Details This position is at-will and subject to GlowBall and KDC Global Management LLC policies. Employment may be contingent upon background checks and verification of required certifications.
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Key Responsibilities
Oversee daily gym operations, including opening and closing procedures.
Ensure all courts, restrooms, VIP lounge, and kitchen areas are clean, safe, and operational.
Supervise, schedule, train, and support gym staff; address performance and conduct issues.
Monitor basketball courts and gym activities to ensure compliance with rules and safety standards.
Handle member relations, concerns, and complaints professionally and promptly.
Enforce all GlowBall policies, procedures, and code of conduct.
Conduct routine safety inspections and respond to incidents or emergencies as needed.
Train staff on emergency procedures and safety protocols.
Coordinate facility maintenance and report equipment issues or hazards.
Support and oversee programs, leagues, camps, and special events.
Serve as a liaison between staff, members, and management.
Required Skills & Qualifications
Leadership experience with staff supervision responsibilities.
Strong interpersonal, verbal, and written communication skills.
Excellent customer service and conflict resolution skills.
Ability to resolve issues and complaints in a timely and professional manner.
Strong organizational and multitasking abilities.
CPR and First Aid certification (required or ability to obtain).
Flexible availability including evenings and weekends.
Experience in a gym, sports facility, or youth athletics environment preferred.
Physical & Work Requirements
Ability to stand and walk for extended periods
Ability to lift up to 50 pounds
Ability to respond quickly to emergencies
Comfortable working in a fast-paced athletic environment
Employment Details This position is at-will and subject to GlowBall and KDC Global Management LLC policies. Employment may be contingent upon background checks and verification of required certifications.
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