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Accardi Foods, Inc.

Customer Service Consultant

Accardi Foods, Inc., Medford, Massachusetts, us, 02153

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Company Description

Accardi Foods, Inc.

is a fourth generation family‑owned business driven by a commitment to providing the highest quality products. We take pride in delivering exceptional customer service and cultivating strong partnerships with our customers. Our team works tirelessly to bring the best offerings to market and create value for everyone we serve. Join us in contributing to a tradition of excellence and collaboration. Role Description

We are seeking a dedicated Customer Service Consultant for a full‑time role based in Medford, MA. In this role, you will address customer inquiries, provide exceptional support, and ensure an outstanding customer experience. Responsibilities include managing order processing, resolving concerns efficiently, maintaining accurate customer records, and building meaningful relationships with clients. Qualifications

Strong interpersonal skills with a focus on communication and relationship‑building. Proven abilities in customer service, customer experience, and customer support. Capability to ensure customer satisfaction through effective problem‑solving and responsiveness. Excellent organizational and multitasking skills. Proficiency in using customer relationship management (CRM) systems or similar software is a plus. Ability to work both independently and collaboratively in a dynamic, hybrid work environment. Prior experience in customer‑facing roles, preferably in a food distribution or related industry, is advantageous. Seniority Level

Entry level Employment Type

Full‑time

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