FIS
Deposit/Loan Operations Analyst Specialist
Type of Hire: Experienced (relevant combo of work and education)
Position Type: Full time
Job Description General Duties & Responsibilities
Reviews, analyzes, and interprets correspondence related to account maintenance
Ensures loan applications comply with governmental regulations and requirements by reviewing complex legal documents and regulatory requirements (Loan Operations Analyst)
Performs quality control on new and existing loans using internal reports and loan documentation to verify data input is correct and documents accurate and in regulatory compliance (Loan Operations Analyst)
Communicates professionally with clients and third parties through multiple channels (phone, email, workflow tools)
Researches and resolves internal and externally submitted account questions and problems
Performs high risk task processing including maintenance on accounts having regulatory or monetary implications, e.g., payment/research corrections, credit bureau dispute research, Reg Z disputes, loan payoff processing, fee processing, loan modifications (Loan Operations Analyst)
Meets production standards for account servicing tasks
Completes account maintenance
Processes loan payoff requests. Processes paid loans
Follows up on insurance information, and processes insurance on accounts
Processes payments and payment exceptions
Performs escrow analyses. Prepares and executes annual escrow analyses
Monitors daily reports and follows-up as required
Performs quality review of mortgage and consumer loans
Reconciles general ledger accounts
Researches credit bureau disputes. May make decisions on appropriate actions
Performs various deposits processing tasks (Deposit Operations Analyst)
Processes account closure requests
Disburses funds to appropriate endpoint. Places requested holds and stops
Processes card-related requests (adjusting card limits, requesting new cards)
Handles client’s correspondence (incoming, returned mail)
Generates correspondence for customers to service accounts
Processes returned items, researches encoding errors, conducts large-dollar signature verifications, reviews EARNS notifications
May handle retirement processing and disputes
Demonstrates a high level of proficiency with FIS and third-party applications based on either loan operations or deposit operations responsibilities (IBS, Profile, ALS, Horizon, Starview, Origenate, FLO, CLO, FIS Lockbox, FOS, Vision Content, FCM, SRM, SM, SharePoint, nGage, and third-party applications, e.g. Oscar, CoreLogic, Overby, Seawell, SalesForce, DealerTrack, CSC)
Maintains current internal procedure manuals and writes drafts for changes
Other related duties assigned as needed
Job Level Description Senior role with demonstrated knowledge of deposit and lending procedures and regulatory requirements. Monitors workflow and conducts quality checks. Coaches and mentors team members. Makes recommendations for process improvements. May work on special tasks, projects, or issues. Works under limited supervision on the most projects. Typically requires eight or more years’ demonstrated experience in a banking or financial services environment.
Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.
ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Referrals increase your chances of interviewing at FIS by 2x.
#J-18808-Ljbffr
Position Type: Full time
Job Description General Duties & Responsibilities
Reviews, analyzes, and interprets correspondence related to account maintenance
Ensures loan applications comply with governmental regulations and requirements by reviewing complex legal documents and regulatory requirements (Loan Operations Analyst)
Performs quality control on new and existing loans using internal reports and loan documentation to verify data input is correct and documents accurate and in regulatory compliance (Loan Operations Analyst)
Communicates professionally with clients and third parties through multiple channels (phone, email, workflow tools)
Researches and resolves internal and externally submitted account questions and problems
Performs high risk task processing including maintenance on accounts having regulatory or monetary implications, e.g., payment/research corrections, credit bureau dispute research, Reg Z disputes, loan payoff processing, fee processing, loan modifications (Loan Operations Analyst)
Meets production standards for account servicing tasks
Completes account maintenance
Processes loan payoff requests. Processes paid loans
Follows up on insurance information, and processes insurance on accounts
Processes payments and payment exceptions
Performs escrow analyses. Prepares and executes annual escrow analyses
Monitors daily reports and follows-up as required
Performs quality review of mortgage and consumer loans
Reconciles general ledger accounts
Researches credit bureau disputes. May make decisions on appropriate actions
Performs various deposits processing tasks (Deposit Operations Analyst)
Processes account closure requests
Disburses funds to appropriate endpoint. Places requested holds and stops
Processes card-related requests (adjusting card limits, requesting new cards)
Handles client’s correspondence (incoming, returned mail)
Generates correspondence for customers to service accounts
Processes returned items, researches encoding errors, conducts large-dollar signature verifications, reviews EARNS notifications
May handle retirement processing and disputes
Demonstrates a high level of proficiency with FIS and third-party applications based on either loan operations or deposit operations responsibilities (IBS, Profile, ALS, Horizon, Starview, Origenate, FLO, CLO, FIS Lockbox, FOS, Vision Content, FCM, SRM, SM, SharePoint, nGage, and third-party applications, e.g. Oscar, CoreLogic, Overby, Seawell, SalesForce, DealerTrack, CSC)
Maintains current internal procedure manuals and writes drafts for changes
Other related duties assigned as needed
Job Level Description Senior role with demonstrated knowledge of deposit and lending procedures and regulatory requirements. Monitors workflow and conducts quality checks. Coaches and mentors team members. Makes recommendations for process improvements. May work on special tasks, projects, or issues. Works under limited supervision on the most projects. Typically requires eight or more years’ demonstrated experience in a banking or financial services environment.
Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.
ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Referrals increase your chances of interviewing at FIS by 2x.
#J-18808-Ljbffr