Sam's Club
(USA) Tire and Battery Service Advisor (PT)
Sam's Club, Concord, New Hampshire, United States, 03306
Overview
(USA) Tire and Battery Service Advisor (PT) role at Sam's Club Join to apply for the
(USA) Tire and Battery Service Advisor (PT)
role at
Sam's Club . Base pay range
$18.00/hr - $25.00/hr What you'll do
Be a Team Member: Collaborates with team members to fulfill sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service. Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them. Be an Owner: Communicates equipment, tools, and supplies needs; leads tracking and monitoring of returns and special orders; operates cash registers and processes transactions; maintains inventory, audit, safety, and compliance standards; reports complaints, safety hazards, and issues with products, services, and work areas; completes paperwork and documentation; ensures merchandise is packaged, labeled, and stored per company policies; identifies member needs and assists with purchasing decisions. Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience, models high-quality service and products, develops and inspires others, understands roadblocks, and assists in training team members. Complies with company policies, procedures, and ethics by implementing related action plans and applying them in executing business processes. Respect the Individual: Embraces differences, creates a workplace where associates feel seen and supported, and fosters belonging; works in a team and builds strong relationships; communicates with impact, energy, and positivity. Act with Integrity: Maintains high standards of integrity, ethics, and compliance; models Walmart values; holds self and others accountable; strives to support Walmart’s goals and positive impact. Serve our Customers and Members: Delivers results with the customer first mindset; makes decisions based on reliable information and balances short- and long-term priorities; considers how work impacts the team’s ability to deliver. Strive for Excellence: Demonstrates curiosity, willingness to learn, calculated risk-taking, and resilience; drives continuous improvement and adopts new technologies and skills to support change. Minimum qualifications
Valid state-issued driver's license. 18 years of age or older. Preferred qualifications
Auto service industry or retail experience. Location
304 Sheep Davis Rd, Concord, NH 03301-5736, United States of America Benefits
Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; eligibility for PTO/PPTO and applicable laws. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates; programs range from high school completion to bachelor’s degrees; tuition, books, and fees paid by Walmart; eligibility requirements apply. Notes: The hourly wage range for this position is $18.00 to $25.00, with the actual rate equal to or exceeding the minimum wage for the location. Premiums may apply in specific circumstances. For information about benefits and eligibility, see One.Walmart. Seniority level
Entry level Employment type
Full-time Job function
Other Industries: Retail For more opportunities, see related postings and updates in Concord, NH.
#J-18808-Ljbffr
(USA) Tire and Battery Service Advisor (PT) role at Sam's Club Join to apply for the
(USA) Tire and Battery Service Advisor (PT)
role at
Sam's Club . Base pay range
$18.00/hr - $25.00/hr What you'll do
Be a Team Member: Collaborates with team members to fulfill sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service. Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them. Be an Owner: Communicates equipment, tools, and supplies needs; leads tracking and monitoring of returns and special orders; operates cash registers and processes transactions; maintains inventory, audit, safety, and compliance standards; reports complaints, safety hazards, and issues with products, services, and work areas; completes paperwork and documentation; ensures merchandise is packaged, labeled, and stored per company policies; identifies member needs and assists with purchasing decisions. Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience, models high-quality service and products, develops and inspires others, understands roadblocks, and assists in training team members. Complies with company policies, procedures, and ethics by implementing related action plans and applying them in executing business processes. Respect the Individual: Embraces differences, creates a workplace where associates feel seen and supported, and fosters belonging; works in a team and builds strong relationships; communicates with impact, energy, and positivity. Act with Integrity: Maintains high standards of integrity, ethics, and compliance; models Walmart values; holds self and others accountable; strives to support Walmart’s goals and positive impact. Serve our Customers and Members: Delivers results with the customer first mindset; makes decisions based on reliable information and balances short- and long-term priorities; considers how work impacts the team’s ability to deliver. Strive for Excellence: Demonstrates curiosity, willingness to learn, calculated risk-taking, and resilience; drives continuous improvement and adopts new technologies and skills to support change. Minimum qualifications
Valid state-issued driver's license. 18 years of age or older. Preferred qualifications
Auto service industry or retail experience. Location
304 Sheep Davis Rd, Concord, NH 03301-5736, United States of America Benefits
Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; eligibility for PTO/PPTO and applicable laws. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates; programs range from high school completion to bachelor’s degrees; tuition, books, and fees paid by Walmart; eligibility requirements apply. Notes: The hourly wage range for this position is $18.00 to $25.00, with the actual rate equal to or exceeding the minimum wage for the location. Premiums may apply in specific circumstances. For information about benefits and eligibility, see One.Walmart. Seniority level
Entry level Employment type
Full-time Job function
Other Industries: Retail For more opportunities, see related postings and updates in Concord, NH.
#J-18808-Ljbffr