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Tuuci

Master Scheduler / Planning Manager

Tuuci, Florida, New York, United States

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Company Snapshot Born in Miami more than a quarter of a century ago, Tuuci is the global leader in premium shade and placemaking products for hospitality, commercial, and residential outdoor settings. From locations in North America, Europe, and Asia, our teams strive to meet and exceed the Tuuci vision: to help people live their best life outdoors through inspiring design, enduring performance, and joyful service. We work in a fun, fast paced, and diverse environment in which close collaboration and the spirited exchange of ideas are encouraged. Our culture supports our vision by encouraging creativity, driving excellence, and supporting personal growth and development.

Position Summary The Production Planning Manager / Master Scheduler is responsible for developing and executing comprehensive production schedules that align customer demand, inventory objectives, and manufacturing capacity across Tuuci’s global operations.

This role serves as the critical link between sales forecasts and production execution, ensuring optimal resource utilization while consistently meeting delivery commitments in Make-to-Order (MTO), Assemble-to-Order (ATO), and Engineer-to-Order (ETO) manufacturing environments.

Essential Duties & Responsibilities

Develop and maintain master production schedules across all product lines, balancing customer requirements with manufacturing capacity and material availability

Lead production planning for MTO, ATO, and ETO environments, including custom shade structures, parasols, cabanas, and pergolas

Serve as the functional Subject Matter Expert (SME) for Infor CloudSuite Industrial (CSI SyteLine), leading the transition from offline planning tools to fully integrated ERP-based scheduling

Act as architect of the digital planning environment by optimizing ERP logic, parameters, and automation to support complex workflows

Strategically configure and continuously optimize CSI SyteLine MRP and Advanced Planning & Scheduling (APS) modules (safety stock, lead times, lot sizes, time fences)

Establish and enforce data governance standards; audit Item Masters, BOMs, and Routings to ensure clean, accurate planning data

Identify and implement opportunities to automate manual planning activities, eliminating reliance on spreadsheets

Develop and maintain Standard Operating Procedures (SOPs) for ERP usage within the planning function

Train cross-functional teams (Procurement, Production, Sales) on proper system usage to ensure accurate data flow and financial integrity

Serve as primary liaison with IT and external consultants for ERP upgrades, patches, and troubleshooting

Ensure production transactions (work orders, material issues, labor reporting, inventory adjustments) are accurately configured to post to the correct General Ledger accounts

Partner with Sales and Customer Service to establish realistic delivery commitments and manage customer expectations

Monitor production KPIs, identify bottlenecks, and drive continuous improvement initiatives

Coordinate with Procurement to align material availability with production schedules while minimizing inventory carrying costs

Collaborate with Engineering to integrate new product introductions and engineering changes into planning processes

Lead demand forecasting and contribute to capacity planning and capital investment decisions

Lead cross-functional initiatives to implement best practices in production planning and system enhancements

Support new product launches and special projects requiring complex scheduling coordination

Provide regular reporting to senior leadership on production performance, capacity utilization, and delivery metrics

Education & Qualifications Required

Bachelor’s degree in Operations Management, Supply Chain Management, Industrial Engineering, or a related field

Minimum of 5 years of experience in production planning and master scheduling

Proven experience in MTO, ATO, and ETO manufacturing environments

Strong proficiency with integrated ERP systems and planning modules

Deep technical understanding of MRP/APS logic and parameter configuration

Experience with demand forecasting, capacity planning, and inventory management

Excellent analytical, problem-solving, and decision-making skills

Strong leadership capabilities and cross-functional influence

Excellent communication and interpersonal skills

Hands‑on experience with Infor CloudSuite Industrial (CSI SyteLine)

Preferred

APICS certification (CPIM, CSCP, or CLTD)

Experience in custom manufacturing or architectural products

Advanced Excel and data analytics skills

Lean Manufacturing or Six Sigma certification

Experience supporting global or multi‑site manufacturing operations

Tuuci Offers

Welcoming, friendly work environment

Culture that values diversity of thought and collaboration

Support for professional growth and development

Dynamic team of creative and talented professionals

Opportunity to make an immediate and meaningful impact

Competitive health benefits, 401(k) with company match, paid holidays, sick time, and personal days

About Tuuci For more than 26 years, Tuuci® has revolutionized outdoor living spaces with durable, innovative shade and furniture featuring nautically inspired designs. Founded by Dougan Clarke in 1998, the Ultimate Umbrella Company, Inc. (simply known as "Tuuci") was born from his seaside roots in Miami, where Clarke began his career as a marine outfitter for high‑performance yachts.

With a keen eye on design and a passion for form and function, Clarke applied his craftsmanship to the shade industry to create Tuuci's unique brand of marine‑grade shade architecture. Today, Tuuci's distinctive, award‑winning parasol designs, luxury indoor‑outdoor furniture, cabanas, pergolas, and space‑making accessories are experienced around the world and sought by leading design professionals within the commercial, hospitality, and residential design communities.

Globally headquartered in Miami, the company owns two additional manufacturing centers in Northern Europe and Southeast Asia, and operates showrooms in Miami, Chicago, Atlanta, and The Netherlands.

Tuuci's sense of community is a cornerstone of the company's foundation, providing charitable outreach across a host of environmental and humanitarian concerns. The company's mission is to help people live their best life outdoors through inspiring design, enduring performance, and joyful service.

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