Hyatt Hotels Corporation
Team Leader- Front Office
Hyatt Hotels Corporation, Colorado Springs, Colorado, United States, 80509
Overview
Close Inclusive Collection Job Postings Notification
"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
This is your chance to work with exclusive clientele at a luxuriousheritageproperty like no other.
Benefits
Complimentary employee meals
Training and development opportunities
Laundered uniforms
Complimentary and discount accommodation at Hyatt properties worldwide
About the Role The Team Leader - Front Office is responsible to assist the Front Office / Assistant Manager Front Office in managing the guest service department as a successful independent profit centre, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Front Office operation and administration.
Responsibilities
Coordinates VIP movements with relevant Departments as advised.
Maintains positive guest and colleague interactions with good working relationships.
Assist in the development of rosters, work schedules and assignments based on business levels.
Check timesheets and record associate attendances at the end of the shift.
To meet all arriving guests and assist with registration.
To have an accurate knowledge of hotel and city information.
Coordinate and manage requests for special arrangements (VIP arrivals/ departures, birthdays, anniversaries,
Understand customers’ needs and provide them with personalised solutions by suggesting activities and facilities provided by the hotel.
Qualifications
Strong interpersonal and problem-solving abilities
Ability to work well under pressure in a fast-paced environment
Ability to stand for long periods of time.
Experience in a Guest Service Team leader role highly regarded
Knowledge of Opera is desirable
Preferable prerequisite knowledge of the Travel/Hotel industry
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr
"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
This is your chance to work with exclusive clientele at a luxuriousheritageproperty like no other.
Benefits
Complimentary employee meals
Training and development opportunities
Laundered uniforms
Complimentary and discount accommodation at Hyatt properties worldwide
About the Role The Team Leader - Front Office is responsible to assist the Front Office / Assistant Manager Front Office in managing the guest service department as a successful independent profit centre, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Front Office operation and administration.
Responsibilities
Coordinates VIP movements with relevant Departments as advised.
Maintains positive guest and colleague interactions with good working relationships.
Assist in the development of rosters, work schedules and assignments based on business levels.
Check timesheets and record associate attendances at the end of the shift.
To meet all arriving guests and assist with registration.
To have an accurate knowledge of hotel and city information.
Coordinate and manage requests for special arrangements (VIP arrivals/ departures, birthdays, anniversaries,
Understand customers’ needs and provide them with personalised solutions by suggesting activities and facilities provided by the hotel.
Qualifications
Strong interpersonal and problem-solving abilities
Ability to work well under pressure in a fast-paced environment
Ability to stand for long periods of time.
Experience in a Guest Service Team leader role highly regarded
Knowledge of Opera is desirable
Preferable prerequisite knowledge of the Travel/Hotel industry
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr