One Medical
Join to apply for the
Health Navigator
role at
One Medical
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved – from patients and providers to employers and health networks.
Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes.
The Opportunity As a Health Navigator at one of our offices focusing on our Senior Health member population (65+), you are an integral part of a primary care team that supports patients with preventive, chronic, and acute care needs. You establish trusting, supportive, and collaborative relationships with patients and their families.
What You'll Likely Work On
Capture relevant information about the patient’s health and healthcare experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information with the patient’s internal and external care team
Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures
Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques
Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families
What You’ll Need
At least 1 year of experience in a high touch customer service or patient facing role in a healthcare setting
Strong written and verbal communication skills
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
A proven track record of persisting through change and consistently stepping up to take action on challenges
Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
Competitive salary: the base pay for this position is
$24.25
per hour based on a full-time schedule.
This is a full-time role (40 hrs/week Monday – Friday from 8am–5:30pm) based in
Hyannis, MA
at one of our offices focusing on our Senior Health member population (65+).
Benefits Taking care of you today
Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program – free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs – option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance – One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance – One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
Additional benefits for practicing clinicians
Malpractice Insurance – covered 100%
UpToDate Subscription – evidence-based clinical research tool
Continuing Medical Education (CME) – annual stipend for continuing medical education
Rounds – providers end patient care one hour early each week to participate in this shared learning experience
Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
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Health Navigator
role at
One Medical
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved – from patients and providers to employers and health networks.
Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes.
The Opportunity As a Health Navigator at one of our offices focusing on our Senior Health member population (65+), you are an integral part of a primary care team that supports patients with preventive, chronic, and acute care needs. You establish trusting, supportive, and collaborative relationships with patients and their families.
What You'll Likely Work On
Capture relevant information about the patient’s health and healthcare experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information with the patient’s internal and external care team
Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures
Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques
Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families
What You’ll Need
At least 1 year of experience in a high touch customer service or patient facing role in a healthcare setting
Strong written and verbal communication skills
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
A proven track record of persisting through change and consistently stepping up to take action on challenges
Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
Competitive salary: the base pay for this position is
$24.25
per hour based on a full-time schedule.
This is a full-time role (40 hrs/week Monday – Friday from 8am–5:30pm) based in
Hyannis, MA
at one of our offices focusing on our Senior Health member population (65+).
Benefits Taking care of you today
Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program – free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs – option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance – One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance – One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
Additional benefits for practicing clinicians
Malpractice Insurance – covered 100%
UpToDate Subscription – evidence-based clinical research tool
Continuing Medical Education (CME) – annual stipend for continuing medical education
Rounds – providers end patient care one hour early each week to participate in this shared learning experience
Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
#J-18808-Ljbffr