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MedVet

Veterinary Client Service Representative - evenings

MedVet, Scottsdale, Arizona, us, 85261

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Veterinary Client Service Representative - evenings Join to apply for the Veterinary Client Service Representative - evenings role at MedVet.

MedVet is a fast‑growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations—including chemotherapy, radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and more. We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

The Veterinary Client Service Representative is the first team that clients meet when they walk through the door, the friend who offers support while waiting in the lobby, and the expert who answers any questions. The role partners closely with veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors.

What you’ll do

Greet and check‑in clients

Answer telephones and transfer calls

Escort clients and their pets to exam rooms

Manage medical records, charts, reports and correspondence

Discuss payment options and process payments

Maintain a neat and clean lobby

Qualifications

Ability to remain composed in stressful and emotional situations

Excellent verbal and written communication skills

Excellent client service skills and phone etiquette

Attention to detail, self‑motivated, and ability to work successfully as part of a team and autonomously

Sense of urgency within a fast‑paced environment

Some flexibility with work hours and ability to work additional hours when necessary

Critical thinking skills and ability to anticipate needs inter‑ and intra‑departmentally

General computer competency required, including Microsoft Word and Excel

Previous experience in a veterinary setting (preferred)

Perks and Benefits

Strong career growth and personal development opportunities

Comprehensive health benefits

Vision and dental coverage

HSA, FSA and independent care spending

401(k) with employer match

Paid time off (PTO)

Shift differentials and on‑call pay

Uniform allowance

Employee pet discounts and pet insurance

Elective short‑term disability, life and accident insurance and company‑paid long‑term disability

Continuing education opportunities and assistance program

Come as you are.

MedVet is an equal opportunity employer. We are also a drug‑free organization; therefore employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third‑party recruiters.

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