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MedVet

Veterinary Client Services Representative - Part Time

MedVet, Austin, Texas, us, 78716

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Veterinary Client Services Representative - Part Time Join to apply for the

Veterinary Client Services Representative - Part Time

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MedVet

Proposed work schedule: Tuesday, Wednesday, Thursday 11 p.m. – 7 a.m.

MedVet is a fast‑growing emergency and specialty veterinary provider with practices nationwide. We help patients receive advanced medical treatments and innovations—including chemotherapy, radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology, and more. We’re looking for collaborative and driven people to join our clinical team.

We thrive on our core values of teamwork, leadership and compassion. Use your passion to drive the MedVet experience for our clients and patients, and for your teammates.

We are looking for Client Service Representative (CSR) – the first interaction with clients, providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience.

What you’ll do

Greet and check‑in clients

Answer telephones and transfer calls

Escort clients and their pets to exam rooms

Manage medical records, charts, reports, and correspondence

Discuss payment options and process payments

Maintain a neat and clean lobby

Who you are

Ability to remain composed in stressful and emotional situations

Excellent verbal and written communication skills

Excellent client service skills and phone etiquette

Attention to detail, self‑motivated, and ability to work as part of a team and autonomously

Sense of urgency within a fast‑paced environment

Some flexibility with work hours and ability to work additional hours when necessary

Critical thinking skills and ability to anticipate needs inter‑ and intra‑departmentally

General computer competency required, including Microsoft Word and Excel

Previous experience in a veterinary setting (preferred)

Perks and Benefits include

Strong career growth and personal development opportunities

Comprehensive health benefits

Vision and dental

HSA, FSA and independent care spending

401(k) with employer match

Paid time off (PTO)

Shift differentials and on‑call pay

Uniform allowance

Employee pet discounts and pet insurance

Elective short‑term disability, life and accident insurance, and company‑paid long‑term disability

Continuing education opportunities and assistance program

Come as you are. MedVet is an equal opportunity employer. We are also a drug‑free organization, therefore employment with MedVet is dependent upon passing a drug screen and background check.

MedVet does not accept unsolicited resumes from third‑party recruiters.

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