DocuSign
Overview
Employer Industry: Technology Solutions Provider
Why consider this job opportunity
Competitive salary with opportunities for bonuses
Remote work flexibility, allowing you to work from a designated location
Opportunity for career advancement and growth within the organization
Supportive and inclusive work environment that values employee contributions
Chance to work with cutting-edge technology and innovative solutions
Commitment to equal opportunity and diversity in the workplace
What to Expect (Job Responsibilities)
Provide exceptional technical support for the employer's Intelligent Agreement Management services
Troubleshoot customer inquiries related to API integrations, network issues, and multi-product workflows
Utilize technical product expertise to enhance customer adoption of services
Use support tools like Salesforce and Jira to resolve customer issues effectively
Identify product improvements and high-impact opportunities to enhance customer experience
What is Required (Qualifications)
Bachelor of Science degree in Computer Science, Engineering, or a related technical field
Minimum of 2 years of SaaS troubleshooting experience in a Technical Support role
Proficiency in modern programming languages such as XML, C#, Python, PHP, or JavaScript
Experience troubleshooting in web-based environments, including HTTP, JSON, and HTML
Familiarity with Salesforce administration and logging analysis tools
How to Stand Out (Preferred Qualifications)
Self-motivated with strong interpersonal and time management skills
Experience as a Subject Matter Expert in Docusign technologies
Effective communication skills, particularly with diverse audiences
Knowledge of web service APIs and authentication technologies like SAML and oAuth
Familiarity with Docusign Contract Lifecycle Management workflows
#Technology #TechnicalSupport #RemoteWork #CareerGrowth #SaaS #DiversityInWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Competitive salary with opportunities for bonuses
Remote work flexibility, allowing you to work from a designated location
Opportunity for career advancement and growth within the organization
Supportive and inclusive work environment that values employee contributions
Chance to work with cutting-edge technology and innovative solutions
Commitment to equal opportunity and diversity in the workplace
What to Expect (Job Responsibilities)
Provide exceptional technical support for the employer's Intelligent Agreement Management services
Troubleshoot customer inquiries related to API integrations, network issues, and multi-product workflows
Utilize technical product expertise to enhance customer adoption of services
Use support tools like Salesforce and Jira to resolve customer issues effectively
Identify product improvements and high-impact opportunities to enhance customer experience
What is Required (Qualifications)
Bachelor of Science degree in Computer Science, Engineering, or a related technical field
Minimum of 2 years of SaaS troubleshooting experience in a Technical Support role
Proficiency in modern programming languages such as XML, C#, Python, PHP, or JavaScript
Experience troubleshooting in web-based environments, including HTTP, JSON, and HTML
Familiarity with Salesforce administration and logging analysis tools
How to Stand Out (Preferred Qualifications)
Self-motivated with strong interpersonal and time management skills
Experience as a Subject Matter Expert in Docusign technologies
Effective communication skills, particularly with diverse audiences
Knowledge of web service APIs and authentication technologies like SAML and oAuth
Familiarity with Docusign Contract Lifecycle Management workflows
#Technology #TechnicalSupport #RemoteWork #CareerGrowth #SaaS #DiversityInWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr