Anne Arundel Dermatology
Site Supervisor (Dermatology) - Knoxville, TN
Anne Arundel Dermatology, Farragut, Tennessee, United States
Site Supervisor (Dermatology) - Knoxville, TN
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Site Supervisor (Dermatology) - Knoxville, TN
role at
Anne Arundel Dermatology .
Overview At Anne Arundel Dermatology we give exceptional care to our patients and to each other. Patient First | Caring | Accountability | Trust | One Team | Growth.
Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and southeastern states. With 250+ clinicians and 110+ locations in 7 states, to add talented individuals to our team!
Responsibilities
Oversee and coordinate the efforts of all staff.
Recruit, develop and train a strong team to ensure proper support for the service providers.
Assist Clinic Manager in strategic planning, budget projections, productivity analysis, and other business-related initiatives.
Plan, schedule, assign and monitor the work activities of assigned personnel.
Ensure appropriate daily staffing and coordinate changes in staff schedules.
Act as a resource for MA team regarding clinical practice, policies, and procedures.
Work with MA team to monitor lab for Clinical Lab Improvement Amendments and OSHA compliances, ensuring MA staff are complying with safety measures at all times.
Promote a positive, fair, and open environment within the department and the Practice.
Monitor the efficiency and quality of department operations.
Address process improvements or re‑training as identified.
Assist in Clinic when needed and willingness to cover all roles of an MA.
Control costs of supplies, inventory, equipment, service, repairs, and salary, benefits and wages.
Monitor productivity, quality and timeliness of services.
Address all compliance and regulatory issues as required. Assure department compliance in all areas.
Perform patient service functions as necessary including problem resolution and act as a resource for internal and external patients.
Manage and perform patient consultations both in person and on the phone.
Implement all policies and procedures within the established time frames.
Take appropriate corrective action with personnel as required.
Address patient concerns. Follow‑up on patient problems, complaints and inquiries, with research to assure satisfactory completion.
Knowledge of and compliance with HIPAA standards.
Knowledge of and compliance with OSHA Standard Precautions.
Adherence to the healthcare compliance policy.
Perform other related duties as required or assigned.
Participate in off‑site events as needed.
Attend required meetings as scheduled.
Qualifications
High school diploma required, AA Degree in Medical Office Administration, Medical Assisting or related field preferred.
At least 2 years of experience as a Medical Assistant or Front Office Associate in a private practice required.
Previous experience as a team lead or supervisor strongly preferred.
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Site Supervisor (Dermatology) - Knoxville, TN
role at
Anne Arundel Dermatology .
Overview At Anne Arundel Dermatology we give exceptional care to our patients and to each other. Patient First | Caring | Accountability | Trust | One Team | Growth.
Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and southeastern states. With 250+ clinicians and 110+ locations in 7 states, to add talented individuals to our team!
Responsibilities
Oversee and coordinate the efforts of all staff.
Recruit, develop and train a strong team to ensure proper support for the service providers.
Assist Clinic Manager in strategic planning, budget projections, productivity analysis, and other business-related initiatives.
Plan, schedule, assign and monitor the work activities of assigned personnel.
Ensure appropriate daily staffing and coordinate changes in staff schedules.
Act as a resource for MA team regarding clinical practice, policies, and procedures.
Work with MA team to monitor lab for Clinical Lab Improvement Amendments and OSHA compliances, ensuring MA staff are complying with safety measures at all times.
Promote a positive, fair, and open environment within the department and the Practice.
Monitor the efficiency and quality of department operations.
Address process improvements or re‑training as identified.
Assist in Clinic when needed and willingness to cover all roles of an MA.
Control costs of supplies, inventory, equipment, service, repairs, and salary, benefits and wages.
Monitor productivity, quality and timeliness of services.
Address all compliance and regulatory issues as required. Assure department compliance in all areas.
Perform patient service functions as necessary including problem resolution and act as a resource for internal and external patients.
Manage and perform patient consultations both in person and on the phone.
Implement all policies and procedures within the established time frames.
Take appropriate corrective action with personnel as required.
Address patient concerns. Follow‑up on patient problems, complaints and inquiries, with research to assure satisfactory completion.
Knowledge of and compliance with HIPAA standards.
Knowledge of and compliance with OSHA Standard Precautions.
Adherence to the healthcare compliance policy.
Perform other related duties as required or assigned.
Participate in off‑site events as needed.
Attend required meetings as scheduled.
Qualifications
High school diploma required, AA Degree in Medical Office Administration, Medical Assisting or related field preferred.
At least 2 years of experience as a Medical Assistant or Front Office Associate in a private practice required.
Previous experience as a team lead or supervisor strongly preferred.
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