Maine
Overview
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Organization Department of Health and Human Services (DHHS)
Position Social Services Program Specialist II
Opening Date: January 5, 2026
Closing Date: January 16, 2026
Job Class Code: 5093
Grade: 25 (Supervisory Services)
Salary: $58,552.00 - $82,700.80 per year*
*This is inclusive of a 2.00% recruitment and retention stipend
Position Number: 02000-4055
Location: Augusta
Core Responsibilities As the Quality Assurance / System of Care Specialist, you will be part of a statewide Office of Child and Family Services, Children’s Behavioral Health team responsible for ongoing development, implementation, and monitoring of behavioral health prevention and treatment programs in addition to ensuring System of Care grant goals are implemented. You will be responsible for quality assurance and quality improvement processes, analyzing specific program procedures and activities to establish and maintain consistent and up-to-date administrative and operational mechanisms through reviews and processes related to children’s behavioral health services.
Responsibilities
Conduct program site visits to monitor quality of service and produce progress/ trend reports
Review/ analyze program policies and procedures and propose changes to improve program effectiveness and operational efficiency
Provide training, ongoing technical assistance, monitor and produce quality improvement plans
Utilize best practice guidelines, implement SAMSHA’s System of Care principles, and incorporate the golden thread of treatment in decision making and quality outcomes
Enroll families into the System of Care grant, track grant goals and outcomes, and collaborate with providers
Represent the Department on various committees and boards to educate and inform community agencies, groups, and individuals on services and best practices
Other duties, as assigned
Skills and Knowledge
Knowledge of applicable laws, rules, regulations, policies, and procedures.
Knowledge of investigative and interviewing methods and techniques.
Knowledge of System of Care principles, golden thread of treatment and best practice guidelines related to quality assurance/ quality improvement.
Ability to prepare and present technical assistance/ training programs, in addition to other presentations.
Ability to prepare and complete reports, write formal letters, written surveys, track grant/ review progress, track information in Teams/ Outlook/ electronic records, and provide written correspondence
Ability to collect and analyze information, reach logical conclusions, and make sound recommendations/decisions.
Ability to use applicable computer programs.
Minimum Qualifications To qualify for this position, you must have an eight (8) year combination of education and/or professional experience in a specific option area (Social Work, Case Management, Mental Health, or a closely related field).
Preference given to a Licensed Social Worker (LSW)
The background of well-qualified candidates will demonstrate expertise in the following areas:
Knowledge and experience in quality assurance/quality improvement activities.
Knowledge and experience related to the System of Care grant.
The ability to collect and analyze program data and utilize it for program evaluation and quality improvement purposes.
Knowledge of Children’s Behavioral Health services.
Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Agency information The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
Children’s Behavioral Health Services within DHHS is responsible for ensuring the safety and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.
Application Information For additional information about this position please contact Jessica Lachance, System of Care Quality Assurance Manager, at Jessica.Lachance@Maine.gov
To apply, please upload a resume, post-secondary transcripts and cover letter addressing the competency areas in the Minimum Qualifications section.
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce and wellbeing with a valuable total compensation package, including:
Work-Life Fit
– Rest is essential. Take time for yourself using
13 paid holidays, 12 days of sick leave , and
3+ weeks of vacation leave
annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage
– The State of Maine pays
85%-100%
of employee-only premiums, depending on salary.
Health Insurance Premium Credit
– Participation decreases employee-only premiums by 5%.
Dental Insurance
– The State of Maine pays 100% of employee-only dental premiums.
Retirement Plan
– The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Parental leave
– Six weeks of fully paid parental leave; additional, unpaid leave may be available under the Family and Medical Leave Act.
State employees are eligible for an extensive benefits package and wellness programs. Note: Benefits may vary by collective bargaining agreements and are prorated for part-time.
There is a commitment to equal opportunity and an inclusive environment for applicants of all backgrounds. Reasonable accommodations are provided to qualified individuals with disabilities upon request.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
#J-18808-Ljbffr
Organization Department of Health and Human Services (DHHS)
Position Social Services Program Specialist II
Opening Date: January 5, 2026
Closing Date: January 16, 2026
Job Class Code: 5093
Grade: 25 (Supervisory Services)
Salary: $58,552.00 - $82,700.80 per year*
*This is inclusive of a 2.00% recruitment and retention stipend
Position Number: 02000-4055
Location: Augusta
Core Responsibilities As the Quality Assurance / System of Care Specialist, you will be part of a statewide Office of Child and Family Services, Children’s Behavioral Health team responsible for ongoing development, implementation, and monitoring of behavioral health prevention and treatment programs in addition to ensuring System of Care grant goals are implemented. You will be responsible for quality assurance and quality improvement processes, analyzing specific program procedures and activities to establish and maintain consistent and up-to-date administrative and operational mechanisms through reviews and processes related to children’s behavioral health services.
Responsibilities
Conduct program site visits to monitor quality of service and produce progress/ trend reports
Review/ analyze program policies and procedures and propose changes to improve program effectiveness and operational efficiency
Provide training, ongoing technical assistance, monitor and produce quality improvement plans
Utilize best practice guidelines, implement SAMSHA’s System of Care principles, and incorporate the golden thread of treatment in decision making and quality outcomes
Enroll families into the System of Care grant, track grant goals and outcomes, and collaborate with providers
Represent the Department on various committees and boards to educate and inform community agencies, groups, and individuals on services and best practices
Other duties, as assigned
Skills and Knowledge
Knowledge of applicable laws, rules, regulations, policies, and procedures.
Knowledge of investigative and interviewing methods and techniques.
Knowledge of System of Care principles, golden thread of treatment and best practice guidelines related to quality assurance/ quality improvement.
Ability to prepare and present technical assistance/ training programs, in addition to other presentations.
Ability to prepare and complete reports, write formal letters, written surveys, track grant/ review progress, track information in Teams/ Outlook/ electronic records, and provide written correspondence
Ability to collect and analyze information, reach logical conclusions, and make sound recommendations/decisions.
Ability to use applicable computer programs.
Minimum Qualifications To qualify for this position, you must have an eight (8) year combination of education and/or professional experience in a specific option area (Social Work, Case Management, Mental Health, or a closely related field).
Preference given to a Licensed Social Worker (LSW)
The background of well-qualified candidates will demonstrate expertise in the following areas:
Knowledge and experience in quality assurance/quality improvement activities.
Knowledge and experience related to the System of Care grant.
The ability to collect and analyze program data and utilize it for program evaluation and quality improvement purposes.
Knowledge of Children’s Behavioral Health services.
Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Agency information The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
Children’s Behavioral Health Services within DHHS is responsible for ensuring the safety and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.
Application Information For additional information about this position please contact Jessica Lachance, System of Care Quality Assurance Manager, at Jessica.Lachance@Maine.gov
To apply, please upload a resume, post-secondary transcripts and cover letter addressing the competency areas in the Minimum Qualifications section.
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce and wellbeing with a valuable total compensation package, including:
Work-Life Fit
– Rest is essential. Take time for yourself using
13 paid holidays, 12 days of sick leave , and
3+ weeks of vacation leave
annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage
– The State of Maine pays
85%-100%
of employee-only premiums, depending on salary.
Health Insurance Premium Credit
– Participation decreases employee-only premiums by 5%.
Dental Insurance
– The State of Maine pays 100% of employee-only dental premiums.
Retirement Plan
– The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Parental leave
– Six weeks of fully paid parental leave; additional, unpaid leave may be available under the Family and Medical Leave Act.
State employees are eligible for an extensive benefits package and wellness programs. Note: Benefits may vary by collective bargaining agreements and are prorated for part-time.
There is a commitment to equal opportunity and an inclusive environment for applicants of all backgrounds. Reasonable accommodations are provided to qualified individuals with disabilities upon request.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
#J-18808-Ljbffr