Lithia & Driveway
Join to apply for the
Service Advisor
role at
Lithia & Driveway
Fresno, CA
Dealer Highlights
#6 Ranked in the Country for BEST DEALERSHIP TO WORK FOR
HIGH VOLUME SERVICE DRIVE 100+ APPOINTMENTS PER DAY
#1 Volume Hyundai Dealer in the Northern California
#10 Volume Hyundai Dealer in the Western Region
Lithia Hyundai of Fresno is seeking an experienced Service Advisor to join our high-volume, customer-focused service department. This role is ideal for a proven advisor who can manage a busy service drive, build customer trust, and drive service revenue while delivering an exceptional ownership experience.
Join us and experience working for the Largest Hyundai Dealer in the Valley!
Responsibilities
Serve as the primary point of contact for customers throughout the service process
Accurately write repair orders and clearly explain diagnoses, recommendations, and costs
Effectively upsell maintenance and repair services based on customer needs
Communicate with technicians to ensure timely and accurate repairs
Provide consistent updates to customers and manage expectations
Maintain CSI standards and manufacturer guidelines
Utilize the dealership management system to document all service activity
Qualifications
2+ years of Service Advisor experience required
Strong automotive knowledge and understanding of repair processes
Proven ability to handle a high-volume service drive
Excellent communication, sales, and customer service skills
Experience with Hyundai or other OEM brands preferred
Ability to multitask, prioritize, and work efficiently in a fast-paced environment
Valid driver’s license and clean driving record
We Offer The Best-in-class Industry Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The estimated annual earning range for this position is $64,500.00 to $161,800.00, which includes commissions on Individual Sales, Individual Gross Profit, and/or bonus opportunities such as Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail Motor Vehicles
#J-18808-Ljbffr
Service Advisor
role at
Lithia & Driveway
Fresno, CA
Dealer Highlights
#6 Ranked in the Country for BEST DEALERSHIP TO WORK FOR
HIGH VOLUME SERVICE DRIVE 100+ APPOINTMENTS PER DAY
#1 Volume Hyundai Dealer in the Northern California
#10 Volume Hyundai Dealer in the Western Region
Lithia Hyundai of Fresno is seeking an experienced Service Advisor to join our high-volume, customer-focused service department. This role is ideal for a proven advisor who can manage a busy service drive, build customer trust, and drive service revenue while delivering an exceptional ownership experience.
Join us and experience working for the Largest Hyundai Dealer in the Valley!
Responsibilities
Serve as the primary point of contact for customers throughout the service process
Accurately write repair orders and clearly explain diagnoses, recommendations, and costs
Effectively upsell maintenance and repair services based on customer needs
Communicate with technicians to ensure timely and accurate repairs
Provide consistent updates to customers and manage expectations
Maintain CSI standards and manufacturer guidelines
Utilize the dealership management system to document all service activity
Qualifications
2+ years of Service Advisor experience required
Strong automotive knowledge and understanding of repair processes
Proven ability to handle a high-volume service drive
Excellent communication, sales, and customer service skills
Experience with Hyundai or other OEM brands preferred
Ability to multitask, prioritize, and work efficiently in a fast-paced environment
Valid driver’s license and clean driving record
We Offer The Best-in-class Industry Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The estimated annual earning range for this position is $64,500.00 to $161,800.00, which includes commissions on Individual Sales, Individual Gross Profit, and/or bonus opportunities such as Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail Motor Vehicles
#J-18808-Ljbffr