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Child and Family Guidance Center | CFGC

Psychiatric Case Manager

Child and Family Guidance Center | CFGC, Los Angeles, California, United States, 90079

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Psychiatric Case Manager

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Child and Family Guidance Center | CFGC

Location: Northridge

Employment type: Full-time

Senior level: Mid‑Senior level

About Us & Why We're Hiring Child and Family Guidance Center (CFGC), established in 1962, is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys. Our mission is to empower children and families to achieve health and well‑being through innovative mental health services. We serve thousands of children and families annually, and we are inspired by our caring and committed professionals. We are seeking passionate people to join our team and help provide prevention, early intervention, and intensive treatment services in offices, schools, and homes.

The Position We are seeking a full‑time bilingual Psychiatric Case Manager for our Northpoint Non‑Public School in Northridge. The Psychiatric Case Manager is primarily responsible for providing administrative support to the psychiatrists at the Child and Family Guidance Center.

What You’ll Do

Provide families with a general overview of psychiatric services prior to evaluations.

Administer rating scales.

Screen client phone calls to determine appropriate urgency and access to psychiatric care.

Transcribe psychiatric evaluations and progress notes accurately.

Edit and process all psychiatric evaluations and progress notes timely and accurately, including generating/printing notes and using appropriate billing codes.

Schedule and coordinate Telehealth, vitals, and check‑in sessions with the nurse and/or MD for client follow‑up appointments.

Provide Telehealth appointment information and walk clients through procedures as needed.

Organize and update electronic folders in Psych. Share to facilitate access to client information while MD works remotely.

Handle prescription issues through an electronic portal and for psychiatrists, especially in their absence.

Coordinate weekly Zoom meetings with MD to review scheduling needs and follow up on pending documentation.

Other responsibilities as assigned.

Hours: Monday‑Friday 8:30 am–5:00 pm, 30‑min meal period.

Starting salary: $19.00–$20.50 per hour (commensurate with experience).

Qualifications

Bilingual in English and Spanish (required).

At least three years of experience as a secretary, with at least one year in the mental health field.

Knowledge of psychological/psychiatric terminology.

Typing speed of 60–65 wpm.

Excellent written and verbal communication skills.

Ability to complete projects and reports in a timely manner.

Must be able to maintain confidentiality.

Bachelor’s degree required.

We’re Building a Diverse, Inclusive Team

You’re welcome here. We want CFGC to reflect the diversity of our community and flourish together.

CFGC is committed to Equity, Diversity, and Inclusion and strives to create a diverse, welcoming, and supportive workplace.

Professional Development & Work‑Life Balance

Educational assistance reimbursement.

Great training and learning opportunities.

Supportive, friendly work environment that prioritizes YOU.

Work‑life balance – flexible time‑off policies.

Committees and workgroups that always strive to make CFGC’s workplace culture the best it can be.

Premier benefits including medical, dental, vision, life insurance, identity theft protection, pet insurance, and ticket‑at‑work discounts.

Employees in this role may be eligible for the Public Service Loan Forgiveness (PSLF) program.

And much more! Full benefits summary at https://www.childguidance.org/portfolio/benefits/.

This job posting includes a summary of duties, responsibilities, and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.

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