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Sapphire Health Services, LLC

Admissions Coordinator

Sapphire Health Services, LLC, Portland, Oregon, United States, 97204

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EPC1 Full-time OVERVIEW:

Sapphire Health Services specializes in providing comprehensive care and living solutions tailored to meet the diverse needs of seniors and individuals requiring specialized support. With a commitment to excellence and a passion for exceptional care, we offer a range of services designed to promote independence, dignity, and well-being at every stage of life. We are committed to enhancing the quality of life for our residents and pride ourselves on fostering a warm and supportive environment where personalized care is tailored to meet specific needs. Sapphire Health Services is currently seeking a dedicated individual to join our team and uphold our commitment to excellence. JOB SUMMARY:

The Admission Coordinator is responsible for oversight of the admissions process for residents entering our skilled nursing facility. This role includes managing inquiries, guiding families through the admissions process, ensuring proper documentation, and working collaboratively with clinical and administrative teams to facilitate smooth transitions for new residents. The Admissions Coordinator serves as a key point of contact for prospective residents and their families, providing information, answering questions, and ensuring a positive experience during the admissions process. RESPONSIBILITIES:

Handle incoming inquiries from potential residents, families, and referral sources, providing accurate and timely information regarding facility services, eligibility, and the admissions process. Guide residents and families through the admissions process, ensuring they understand requirements, policies, and the steps involved. Coordinate pre‑admission assessments to evaluate potential residents' needs and determine eligibility for admission in collaboration with clinical teams. Ensure all necessary documentation, including medical records, insurance information, and legal paperwork, is completed and filed accurately. The Admission Coordinator will work closely with the interdisciplinary team, including nursing, social services, and administration, to facilitate admissions and ensure a smooth transition for incoming residents. Communicate with hospitals, rehabilitation centers, and other referral sources to obtain relevant information regarding prospective residents. Provide consistent communication with residents, families, and referral partners throughout the admissions process, ensuring all concerns and questions are addressed. Meet with residents and families upon admission to review facility policies, answer questions, and provide support during the transition. Conduct tours of the facility for prospective residents and families, showcasing services, amenities, and accommodations. Offer resources and guidance to families regarding financial options, including Medicaid and Medicare, as well as private insurance coverage. Develop and maintain positive relationships with referral sources such as hospitals, healthcare providers, and case managers to generate admissions leads. Participate in community events, networking opportunities, and outreach initiatives to promote skilled nursing facility's services and programs. The Admissions Coordinator will maintain a database of prospective residents and referral sources for future follow‑up. Maintain accurate records of inquiries, admissions, and resident information in accordance with facility policies and state and federal regulations. Ensure compliance with regulatory requirements regarding admissions, including documentation of admission agreements and resident rights. Assist with the preparation of reports related to admissions, occupancy, and census tracking. Other Duties as Assigned. REQUIREMENTS:

High School Diploma or GED required. Associate’s or Bachelor’s Degree in Healthcare Administration, Social Work, or a related field preferred. Minimum of 1‑2 years of experience in admissions, healthcare administration, or a related field. Experience in a skilled nursing facility or long‑term care environment preferred. Excellent communication and interpersonal skills, with the ability to build relationships with residents, families, and referral sources. Strong organizational and time management skills, with attention to detail. Ability to handle sensitive situations with compassion and professionalism. Knowledge of Medicare, Medicaid, and private insurance processes preferred. Proficiency with electronic health records (EHR) systems and Microsoft Office Suite. EMPLOYEE BENEFITS:

PTO 401(K) Medical/Health Insurance Dental Insurance Vision Insurance Birthday/Holiday Pay Wellness Fund Uniform Fund Longevity Bonuses Quarterly Vacation Drawing Tuition Reimbursement HOW TO APPLY:

At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply! Address: 11325 NE Weidler St., Portland, OR 97220 - OUR MISSION: TO PROMOTE THE HIGHEST QUALITY OF LIFE FOR OUR RESIDENTS, STAFF AND COMMUNITIES. WE STRIVE TO TREAT THEM ALL WITH THE GREATEST CONSIDERATION AND RESPECT - #J-18808-Ljbffr