Vista Solutions Group
Overview
Vista Solutions Group is a full-service, government-only software and data solutions provider. The company was founded in 2000 and delivers integrated document management, workflow automation, and data loss protection tools. Our mission is to ensure our clients can operate at the highest level of efficiency so that they can best serve their citizens! Role Description
VistaSG is seeking a dynamic, relationship-driven Client Services Manager to join our Austin-based team. In this full-cycle role, you will be responsible for identifying new business opportunities, securing partnerships, and managing long-term account growth. You will serve as a primary point of contact, ensuring our clients receive maximum value from our product suite while identifying opportunities for further expansion. Key Responsibilities
Business Development:
Proactively identify and research potential leads to build a robust sales pipeline. Strategic Consultative Selling:
Develop and deliver customized sales pitches and product demonstrations that clearly articulate the benefits of VistaSG’s solutions. Account Management:
Transition newly acquired clients into long-term partners by providing exceptional ongoing support and guidance. Revenue Growth:
Drive additional revenue through strategic upselling, cross-selling, and generating high-quality referrals. Relationship Excellence:
Act as a dedicated resource for clients, resolving inquiries and maintaining a high level of satisfaction to ensure retention. Performance & Compensation
Evaluation:
Success in this role is measured through a 30-60-90 day performance review process based on individual and team KPIs. Compensation:
This is a performance-based compensation structure. High-performing team members are eligible for bonuses within the first 90 days. Qualifications & Requirements
Leadership & Relationship Management Stakeholder Engagement:
Proven ability to build trust-based relationships with diverse stakeholders, including executive leadership, board members, external partners, and clients. Team Leadership:
Natural ability to lead, mentor, and inspire others within a collaborative, team-oriented environment. Strategic Communication:
High level of emotional intelligence and professional judgment when coordinating client activities and internal team events. Sales & Strategic Execution Negotiation & Closing:
Demonstrated success in high-level negotiations with a track record of closing complex deals. Presentation Excellence:
Skilled in designing and delivering user-friendly, high-impact presentations tailored to diverse audiences. Analytical Thinking:
Ability to interpret performance metrics and reports (e.g., client satisfaction, retention rates, and net promoter scores) to drive strategic success. Core Competencies Communication:
Exceptional written, oral, and interpersonal communication skills. Problem-Solving:
A critical thinker with a proactive approach to resolving challenges through collaboration and negotiation. Work Ethic:
Self-motivated with keen attention to detail and a commitment to precision in all deliverables. Technical Proficiency Software:
Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). Employment Details
Seniority level:
Entry level Employment type:
Full-time Job function:
Business Development and Sales Industries:
IT System Custom Software Development
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Vista Solutions Group is a full-service, government-only software and data solutions provider. The company was founded in 2000 and delivers integrated document management, workflow automation, and data loss protection tools. Our mission is to ensure our clients can operate at the highest level of efficiency so that they can best serve their citizens! Role Description
VistaSG is seeking a dynamic, relationship-driven Client Services Manager to join our Austin-based team. In this full-cycle role, you will be responsible for identifying new business opportunities, securing partnerships, and managing long-term account growth. You will serve as a primary point of contact, ensuring our clients receive maximum value from our product suite while identifying opportunities for further expansion. Key Responsibilities
Business Development:
Proactively identify and research potential leads to build a robust sales pipeline. Strategic Consultative Selling:
Develop and deliver customized sales pitches and product demonstrations that clearly articulate the benefits of VistaSG’s solutions. Account Management:
Transition newly acquired clients into long-term partners by providing exceptional ongoing support and guidance. Revenue Growth:
Drive additional revenue through strategic upselling, cross-selling, and generating high-quality referrals. Relationship Excellence:
Act as a dedicated resource for clients, resolving inquiries and maintaining a high level of satisfaction to ensure retention. Performance & Compensation
Evaluation:
Success in this role is measured through a 30-60-90 day performance review process based on individual and team KPIs. Compensation:
This is a performance-based compensation structure. High-performing team members are eligible for bonuses within the first 90 days. Qualifications & Requirements
Leadership & Relationship Management Stakeholder Engagement:
Proven ability to build trust-based relationships with diverse stakeholders, including executive leadership, board members, external partners, and clients. Team Leadership:
Natural ability to lead, mentor, and inspire others within a collaborative, team-oriented environment. Strategic Communication:
High level of emotional intelligence and professional judgment when coordinating client activities and internal team events. Sales & Strategic Execution Negotiation & Closing:
Demonstrated success in high-level negotiations with a track record of closing complex deals. Presentation Excellence:
Skilled in designing and delivering user-friendly, high-impact presentations tailored to diverse audiences. Analytical Thinking:
Ability to interpret performance metrics and reports (e.g., client satisfaction, retention rates, and net promoter scores) to drive strategic success. Core Competencies Communication:
Exceptional written, oral, and interpersonal communication skills. Problem-Solving:
A critical thinker with a proactive approach to resolving challenges through collaboration and negotiation. Work Ethic:
Self-motivated with keen attention to detail and a commitment to precision in all deliverables. Technical Proficiency Software:
Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). Employment Details
Seniority level:
Entry level Employment type:
Full-time Job function:
Business Development and Sales Industries:
IT System Custom Software Development
#J-18808-Ljbffr