Caritas of Austin
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This range is provided by Caritas of Austin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $46,491.00/hr - $52,885.00/hr
Job Title:
Libertad Case Manager
Department:
Client
Reports To:
Supportive Housing Program Manager
FLSA Status:
Non-Exempt/Full Time
Position Summary The Libertad Case Manager provides permanent supportive housing services to people that have experienced homelessness, with a goal of stabilizing them in their housing situation at Libertad, a high-quality apartment community that is deeply affordable and intensely supportive for families and families with children experiencing homelessness. Direct service responsibilities include determination of eligibility for housing services; assessment of needs; intensive case management; supportive services and referrals to appropriate agencies that can address program participants’ needs related to housing, income and well‑being. The Case Manager is responsible for maintaining accurate financial assistance records, service delivery records, and reporting requirements.
Location: Austin, TX 78721
Essential Duties & Responsibilities Client Services
Consistently interact with clients using a person‑centered and strengths‑based approach while maintaining professional boundaries in keeping with Caritas policies and procedures.
Work with clients to create individualized service plans and assist in meeting goals.
Help coordinate mental health and substance‑use treatment appointments.
Enter case notes in HMIS in a timely manner in keeping with policy.
Participate in filing and case reviews.
Collaborate with community partners to identify families and/or individuals who are experiencing homelessness (or at‑risk of homelessness).
Conduct screenings and determine if families or individuals meet program eligibility requirements.
Assist in housing identification, applications, move‑ins, and housing sustainability.
Communicate professionally and effectively with property managers to maintain strong partnerships.
Meet regularly with clients to assess needs, and ensure quality outcomes in a supportive, timely, and empathetic manner.
Ensure that clients are safe and linked to appropriate resources following any crises.
Facilitate and coordinate access to mental health, substance‑use, and physical health services.
Develop and monitor individual housing service plans with a general goal of housing stability.
Once the client is housed, 50% or more of meetings will be held within the client’s home or in a community space.
Transport clients to agencies and services, as needed.
Provide crisis intervention, as needed.
Collaboration
Build relationships with other service providers that serve the target populations.
Work collaboratively with Caritas of Austin’s Employment Specialists to link clients to employment and stay informed about local employment resources.
Work collaboratively with Caritas of Austin’s Education Specialists to link clients to education programs and stay informed about educational resources.
Attend program collaboration meetings and training sessions, internally and externally, as requested by the supervisor.
Be present and active in community‑wide activities, meetings, and events.
Client Data and Record Keeping
Manage case data by entering it in a timely manner into Service Point, the database used by Caritas of Austin for the Homeless Management Information System (HMIS).
Regularly prepare and maintain accurate records and reports, following the Caritas of Austin’s Housing Services Department Documentation Guidelines.
Organizational Support Functions
Work cooperatively with all components of Caritas of Austin services.
Engage in appropriate teamwork functions to provide a professional work environment and effective service delivery.
Work with supervisors to create and implement a professional development plan.
Attend Caritas of Austin staff meetings, Programs Department meetings, and other meetings and training sessions as required.
Perform other duties as assigned.
Qualifications Education
Required – Bachelor’s degree from an accredited college or university. Preferably in social work, public health, counseling or other related fields in human services.
Preferred – Master’s degree from an accredited college or university in human services, social work, psychology, public health, or counseling.
Experience
Required – Minimum one year’s professional experience working directly with low‑income, diverse, and underserved populations in a social services agency.
Highly Preferred – Past work in housing programs or community housing or with people experiencing homelessness; experience with mental health disorders; experience with crisis intervention.
Knowledge, Skills, and Abilities
Experience with internet, MS Office, and databases required. HMIS (Homeless Management Information System) experience preferred.
Bilingual proficiency (English and Spanish or other language) preferred.
Other Requirement
Must possess or be able to obtain a valid Texas driver’s license within 30 days of employment.
Salary/Benefits
Base Salary Range: $46,491 – $52,885.
The salary offered will follow Caritas of Austin salary guideline based on candidate’s education and experience.
Employer paid health, dental, vision, life, short‑term disability, and long‑term disability insurance for employees.
14 paid holidays per year.
20 days of accrued PTO in year one with increases up to 31 days per year.
Retirement plan with employer match.
Discounted rates on Gold’s Gym and Legal Shield memberships.
Mileage reimbursement.
Monthly phone stipend.
Monthly paid parking for employees who office from downtown location.
Application Requirements Incomplete applications will not be reviewed or considered. To be considered for this position, applicants must submit all of the following:
A detailed resume outlining relevant experience.
A cover letter tailored to the position.
A list of professional references.
A fully completed application.
Caritas of Austin is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr
This range is provided by Caritas of Austin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $46,491.00/hr - $52,885.00/hr
Job Title:
Libertad Case Manager
Department:
Client
Reports To:
Supportive Housing Program Manager
FLSA Status:
Non-Exempt/Full Time
Position Summary The Libertad Case Manager provides permanent supportive housing services to people that have experienced homelessness, with a goal of stabilizing them in their housing situation at Libertad, a high-quality apartment community that is deeply affordable and intensely supportive for families and families with children experiencing homelessness. Direct service responsibilities include determination of eligibility for housing services; assessment of needs; intensive case management; supportive services and referrals to appropriate agencies that can address program participants’ needs related to housing, income and well‑being. The Case Manager is responsible for maintaining accurate financial assistance records, service delivery records, and reporting requirements.
Location: Austin, TX 78721
Essential Duties & Responsibilities Client Services
Consistently interact with clients using a person‑centered and strengths‑based approach while maintaining professional boundaries in keeping with Caritas policies and procedures.
Work with clients to create individualized service plans and assist in meeting goals.
Help coordinate mental health and substance‑use treatment appointments.
Enter case notes in HMIS in a timely manner in keeping with policy.
Participate in filing and case reviews.
Collaborate with community partners to identify families and/or individuals who are experiencing homelessness (or at‑risk of homelessness).
Conduct screenings and determine if families or individuals meet program eligibility requirements.
Assist in housing identification, applications, move‑ins, and housing sustainability.
Communicate professionally and effectively with property managers to maintain strong partnerships.
Meet regularly with clients to assess needs, and ensure quality outcomes in a supportive, timely, and empathetic manner.
Ensure that clients are safe and linked to appropriate resources following any crises.
Facilitate and coordinate access to mental health, substance‑use, and physical health services.
Develop and monitor individual housing service plans with a general goal of housing stability.
Once the client is housed, 50% or more of meetings will be held within the client’s home or in a community space.
Transport clients to agencies and services, as needed.
Provide crisis intervention, as needed.
Collaboration
Build relationships with other service providers that serve the target populations.
Work collaboratively with Caritas of Austin’s Employment Specialists to link clients to employment and stay informed about local employment resources.
Work collaboratively with Caritas of Austin’s Education Specialists to link clients to education programs and stay informed about educational resources.
Attend program collaboration meetings and training sessions, internally and externally, as requested by the supervisor.
Be present and active in community‑wide activities, meetings, and events.
Client Data and Record Keeping
Manage case data by entering it in a timely manner into Service Point, the database used by Caritas of Austin for the Homeless Management Information System (HMIS).
Regularly prepare and maintain accurate records and reports, following the Caritas of Austin’s Housing Services Department Documentation Guidelines.
Organizational Support Functions
Work cooperatively with all components of Caritas of Austin services.
Engage in appropriate teamwork functions to provide a professional work environment and effective service delivery.
Work with supervisors to create and implement a professional development plan.
Attend Caritas of Austin staff meetings, Programs Department meetings, and other meetings and training sessions as required.
Perform other duties as assigned.
Qualifications Education
Required – Bachelor’s degree from an accredited college or university. Preferably in social work, public health, counseling or other related fields in human services.
Preferred – Master’s degree from an accredited college or university in human services, social work, psychology, public health, or counseling.
Experience
Required – Minimum one year’s professional experience working directly with low‑income, diverse, and underserved populations in a social services agency.
Highly Preferred – Past work in housing programs or community housing or with people experiencing homelessness; experience with mental health disorders; experience with crisis intervention.
Knowledge, Skills, and Abilities
Experience with internet, MS Office, and databases required. HMIS (Homeless Management Information System) experience preferred.
Bilingual proficiency (English and Spanish or other language) preferred.
Other Requirement
Must possess or be able to obtain a valid Texas driver’s license within 30 days of employment.
Salary/Benefits
Base Salary Range: $46,491 – $52,885.
The salary offered will follow Caritas of Austin salary guideline based on candidate’s education and experience.
Employer paid health, dental, vision, life, short‑term disability, and long‑term disability insurance for employees.
14 paid holidays per year.
20 days of accrued PTO in year one with increases up to 31 days per year.
Retirement plan with employer match.
Discounted rates on Gold’s Gym and Legal Shield memberships.
Mileage reimbursement.
Monthly phone stipend.
Monthly paid parking for employees who office from downtown location.
Application Requirements Incomplete applications will not be reviewed or considered. To be considered for this position, applicants must submit all of the following:
A detailed resume outlining relevant experience.
A cover letter tailored to the position.
A list of professional references.
A fully completed application.
Caritas of Austin is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr