Boeing
Senior Change Management & System Integration Specialist
Boeing, Florida, New York, United States
Senior Change Management & System Integration Specialist
Apply for the Senior Change Management & System Integration Specialist role at Boeing.
Locations Available:
Hialeah, FL; Chandler, AZ; Charleston, SC; Long Beach, CA; O Fallon, MO.
Role Summary Lead and own the creation, operationalization, and governance of a global communication, training, and engagement strategy from an Organizational Change Management (OCM) perspective for the SAP S/4HANA integration across Boeing Distribution.
Scope This role leads enterprise-level OCM activities across Boeing Distribution, partnering with program leads, enterprise enablement, data governance, technical teams, and value stream leaders. The role will drive strategy and execution for communication, training, and stakeholder engagement, and will also coordinate incident RCA remediation communication, enterprise regression testing communications, and cross‑functional issue management communications.
Position Responsibilities
Develop and operationalize a global OCM strategy for communication, training, and engagement for SAP S/4HANA across all value streams.
Lead design and delivery of role-based training curricula, learning pathways, tip sheets, quick reference guides, and refresher programs in partnership with SMEs and Super Users.
Author and manage enterprise communication plans, channels, portal content, and cadence (including executive communications and web portal updates).
Lead change activities identified through incident RCAs, iDoc trend analyses, and CR prioritization—coordinating remediation communications and adoption actions across technical and functional teams.
Own governance for regression testing communications and readiness messaging; ensure stakeholders are prepared and test outcomes are communicated and socialized.
Partner with Master Data Governance and data architecture leads to translate policy and process changes into clear end‑user guidance and training.
Mentor and lead other OCM team members (IC levels 1–3); act as the senior escalation point for OCM‑related issues and stakeholder concerns.
Maintain OCM artifacts: communication plans, training curricula, portal content, adoption metrics, RCA communications, and post‑implementation sustainment plans.
Provide monthly executive reporting on various OCM topics, including adoption, communications effectiveness, training completion, incident trends, and recommended continuous improvement actions.
Core Competencies
Strategic thinker with strong execution focus.
Exceptional stakeholder engagement and executive presence.
Strong facilitation, training design, and adult‑learning awareness.
Analytical orientation—able to interpret adoption metrics and trend data to recommend actions.
High collaboration and influencing skills; ability to work across global teams and cultures.
Resilient, adaptable, and comfortable managing ambiguity in large transformations.
Deliverables
Global OCM strategy and operational plan (communication, training, engagement, and sustainment) for SAP S/4HANA.
Role‑based training curricula, learning pathways, and content artifacts (tip sheets, quick reference guides, portal pages).
Communication calendars, templates, and updated enterprise web portal content.
RCA communication and remediation governance artifacts for enterprise‑impacting incidents.
Enterprise regression readiness communications and evidence of stakeholder engagement.
Quarterly executive‑level performance report with adoption KPIs and recommended actions.
Knowledge transfer sessions, training schedules, and recorded/on‑demand training assets.
Basic Qualifications
Bachelor’s degree in Business, Organizational Psychology, Communications, Information Systems, or related field.
5+ years of progressive experience in Organizational Change Management, communications, or enablement with a preference for enterprise‑level program transformations (preferably SAP S/4HANA or comparable ERP transformations).
Demonstrated experience creating and operationalizing global communication and training strategies, including web portal content management.
Proven ability to lead and influence cross‑functional stakeholders and senior leaders without direct authority.
Experience with incident RCA communications, regression/readiness communications, and coordinating remediation messaging.
Strong written and verbal communication skills; experience developing executive‑level reports and dashboards.
Experience mentoring and leading OCM practitioners.
Preferred Qualifications
Change Management certification (Prosci, ACMP) and/or Project Management certification (PMP or equivalent).
Prior SAP S/4HANA implementation experience (especially in distribution, logistics, or manufacturing).
Experience with Master Data Governance concepts and translating data/policy changes into end‑user guidance.
Experience with eLearning tools, Constant Contact and web portal content management.
Travel This position may require traveling up to 20% of the time.
Drug Free Workplace Boeing is a Drug Free Workplace. Applicants and employees may be subject to drug testing in accordance with company policies.
Total Rewards & Pay Transparency At Boeing, we offer a competitive base pay and variable compensation opportunities. Total compensation range: $96,000.00 - $146,000.00. Applications are accepted until Jan. 10, 2026.
Export Control Requirements
This position must meet U.S. export control compliance requirements. A “U.S. Person” (U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee) is required.
Education Bachelor's Degree or Equivalent Required.
Relocation Relocation assistance is not offered for this position.
Visa Sponsorship Employer will not sponsor applicants for employment visa status.
Shift This position is for 1st shift.
Equal Opportunity Employer Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Locations Available:
Hialeah, FL; Chandler, AZ; Charleston, SC; Long Beach, CA; O Fallon, MO.
Role Summary Lead and own the creation, operationalization, and governance of a global communication, training, and engagement strategy from an Organizational Change Management (OCM) perspective for the SAP S/4HANA integration across Boeing Distribution.
Scope This role leads enterprise-level OCM activities across Boeing Distribution, partnering with program leads, enterprise enablement, data governance, technical teams, and value stream leaders. The role will drive strategy and execution for communication, training, and stakeholder engagement, and will also coordinate incident RCA remediation communication, enterprise regression testing communications, and cross‑functional issue management communications.
Position Responsibilities
Develop and operationalize a global OCM strategy for communication, training, and engagement for SAP S/4HANA across all value streams.
Lead design and delivery of role-based training curricula, learning pathways, tip sheets, quick reference guides, and refresher programs in partnership with SMEs and Super Users.
Author and manage enterprise communication plans, channels, portal content, and cadence (including executive communications and web portal updates).
Lead change activities identified through incident RCAs, iDoc trend analyses, and CR prioritization—coordinating remediation communications and adoption actions across technical and functional teams.
Own governance for regression testing communications and readiness messaging; ensure stakeholders are prepared and test outcomes are communicated and socialized.
Partner with Master Data Governance and data architecture leads to translate policy and process changes into clear end‑user guidance and training.
Mentor and lead other OCM team members (IC levels 1–3); act as the senior escalation point for OCM‑related issues and stakeholder concerns.
Maintain OCM artifacts: communication plans, training curricula, portal content, adoption metrics, RCA communications, and post‑implementation sustainment plans.
Provide monthly executive reporting on various OCM topics, including adoption, communications effectiveness, training completion, incident trends, and recommended continuous improvement actions.
Core Competencies
Strategic thinker with strong execution focus.
Exceptional stakeholder engagement and executive presence.
Strong facilitation, training design, and adult‑learning awareness.
Analytical orientation—able to interpret adoption metrics and trend data to recommend actions.
High collaboration and influencing skills; ability to work across global teams and cultures.
Resilient, adaptable, and comfortable managing ambiguity in large transformations.
Deliverables
Global OCM strategy and operational plan (communication, training, engagement, and sustainment) for SAP S/4HANA.
Role‑based training curricula, learning pathways, and content artifacts (tip sheets, quick reference guides, portal pages).
Communication calendars, templates, and updated enterprise web portal content.
RCA communication and remediation governance artifacts for enterprise‑impacting incidents.
Enterprise regression readiness communications and evidence of stakeholder engagement.
Quarterly executive‑level performance report with adoption KPIs and recommended actions.
Knowledge transfer sessions, training schedules, and recorded/on‑demand training assets.
Basic Qualifications
Bachelor’s degree in Business, Organizational Psychology, Communications, Information Systems, or related field.
5+ years of progressive experience in Organizational Change Management, communications, or enablement with a preference for enterprise‑level program transformations (preferably SAP S/4HANA or comparable ERP transformations).
Demonstrated experience creating and operationalizing global communication and training strategies, including web portal content management.
Proven ability to lead and influence cross‑functional stakeholders and senior leaders without direct authority.
Experience with incident RCA communications, regression/readiness communications, and coordinating remediation messaging.
Strong written and verbal communication skills; experience developing executive‑level reports and dashboards.
Experience mentoring and leading OCM practitioners.
Preferred Qualifications
Change Management certification (Prosci, ACMP) and/or Project Management certification (PMP or equivalent).
Prior SAP S/4HANA implementation experience (especially in distribution, logistics, or manufacturing).
Experience with Master Data Governance concepts and translating data/policy changes into end‑user guidance.
Experience with eLearning tools, Constant Contact and web portal content management.
Travel This position may require traveling up to 20% of the time.
Drug Free Workplace Boeing is a Drug Free Workplace. Applicants and employees may be subject to drug testing in accordance with company policies.
Total Rewards & Pay Transparency At Boeing, we offer a competitive base pay and variable compensation opportunities. Total compensation range: $96,000.00 - $146,000.00. Applications are accepted until Jan. 10, 2026.
Export Control Requirements
This position must meet U.S. export control compliance requirements. A “U.S. Person” (U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee) is required.
Education Bachelor's Degree or Equivalent Required.
Relocation Relocation assistance is not offered for this position.
Visa Sponsorship Employer will not sponsor applicants for employment visa status.
Shift This position is for 1st shift.
Equal Opportunity Employer Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
#J-18808-Ljbffr