Castle Rock Home Care
Homecare Staffing Coordinator
– Castle Rock Home Care. Join to provide timely and consistent care by coordinating with home health aides. The role involves scheduling, verifying visits, and providing customer support to patients, aides and insurance partners.
Responsibilities
Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs.
Use Medflyt software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues.
Maintain accurate records and notes for each patient in the system.
Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support.
Assist patients in navigating their care needs and facilitate communication with insurance providers.
Collaborate with team members to cover staffing gaps and ensure day‑to‑day operational goals are met.
Take ownership of assigned cases and ensure patient well‑being is the top priority.
Qualifications
High school diploma or equivalent.
1+ years of experience as a Staffing Coordinator (Homecare).
Proficiency with HHA Exchange & Medflyt software and other basic computer applications.
Strong verbal and written communication skills.
Ability to multitask and manage time effectively in a fast‑paced environment.
Excellent problem‑solving skills and the ability to make quick decisions.
Benefits
Paid Time Off
Professional Development Assistance
Job Type:
Full‑time
Pay:
$24.00 - $26.00 per hour
Expected hours:
40 per week
Location:
New York, NY
Schedule:
8‑hour shift, Monday to Friday, holidays
Application Question:
Are you available to work consistent overtime hours?
Experience Required:
Homecare Staffing Coordinator – 1 year; Customer Service – 1 year
#J-18808-Ljbffr
– Castle Rock Home Care. Join to provide timely and consistent care by coordinating with home health aides. The role involves scheduling, verifying visits, and providing customer support to patients, aides and insurance partners.
Responsibilities
Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs.
Use Medflyt software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues.
Maintain accurate records and notes for each patient in the system.
Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support.
Assist patients in navigating their care needs and facilitate communication with insurance providers.
Collaborate with team members to cover staffing gaps and ensure day‑to‑day operational goals are met.
Take ownership of assigned cases and ensure patient well‑being is the top priority.
Qualifications
High school diploma or equivalent.
1+ years of experience as a Staffing Coordinator (Homecare).
Proficiency with HHA Exchange & Medflyt software and other basic computer applications.
Strong verbal and written communication skills.
Ability to multitask and manage time effectively in a fast‑paced environment.
Excellent problem‑solving skills and the ability to make quick decisions.
Benefits
Paid Time Off
Professional Development Assistance
Job Type:
Full‑time
Pay:
$24.00 - $26.00 per hour
Expected hours:
40 per week
Location:
New York, NY
Schedule:
8‑hour shift, Monday to Friday, holidays
Application Question:
Are you available to work consistent overtime hours?
Experience Required:
Homecare Staffing Coordinator – 1 year; Customer Service – 1 year
#J-18808-Ljbffr